Hi all, Has anyone received an absurd roaming bill from Maxis after having already subscribed for the RM99 unlimited roaming plan?

I have reached out to Maxis over 5 times and their response has been the generic 'the charges are valid'. One of them even shared the same sentiment with me over the phone 'Wow, I've never seen this before'.

I went on a cruise tour with 30 other fellow Malaysians and no other people were charged beyond the RM99 we paid for.

Does anyone know of any journalists who are willing to cover this story? I have the confirmation SMS after subscribing to the plan and the bill I could share. I feel that any one of us could be a victim of these unscrupulous practices by mobile carriers and I want others to be aware of this too.

Thanks!