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 Air Asia denied my flight?, Despite being at luggage counter 1 hour

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gashout
post Oct 30 2022, 04:43 AM

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QUOTE(MR 8925 @ Oct 28 2022, 08:09 AM)
EDIT: Learnt my mistake and I accept it - should've known about AA better.
So I was supposed to board 6:55am flight to Jakarta and I arrived at luggage counter by 5:49am the very least. There were only two staffs managing the counters not just for Jakarta but all flights to Indonesia. I heard no announcements nor anybody came up to me or the queue asking any Jakarta passengers.

When my turn came up to the counter, the lady simply said "we asked /announced last call an hour before the departure time - where were you? We cannot check in the baggage now"

I HAVE PROOF I was at the queue at 5:49 as I sent a photo to a group chat saying I'm coming soon. Can I do anything about it other than whining and spoiling my day? Tweet at mavcom or someone?
*
how many AA complain post we are gonna hear.

How government can allow them to keep ripping people off is amazing

But in your case, you should reach 3 hr before. First time flying? Always better to be early than late.

Unless you are agong, pls behave like a pipit (I mean it).

This post has been edited by gashout: Oct 30 2022, 04:44 AM

 

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