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 Air Asia denied my flight?, Despite being at luggage counter 1 hour

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RegentCid
post Oct 28 2022, 02:41 PM

グローバル防衛構想
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Joined: Dec 2007
From: クアラルンプール > 日本


QUOTE(MR 8925 @ Oct 28 2022, 07:09 AM)
EDIT: Learnt my mistake and I accept it - should've known about AA better.
So I was supposed to board 6:55am flight to Jakarta and I arrived at luggage counter by 5:49am the very least. There were only two staffs managing the counters not just for Jakarta but all flights to Indonesia. I heard no announcements nor anybody came up to me or the queue asking any Jakarta passengers.

When my turn came up to the counter, the lady simply said "we asked /announced last call an hour before the departure time - where were you? We cannot check in the baggage now"

I HAVE PROOF I was at the queue at 5:49 as I sent a photo to a group chat saying I'm coming soon. Can I do anything about it other than whining and spoiling my day? Tweet at mavcom or someone?
*
Not only AirAsia, whole world are same rulez. Checked in Luggage counter will be closed 1 hrs before departure & 30 minute for the Gate closing.
That why International flight had to arrived airport 3 hrs earlier from your departure time.

Take it as a lesson.

This post has been edited by RegentCid: Oct 28 2022, 02:41 PM

 

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