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 Air Asia denied my flight?, Despite being at luggage counter 1 hour

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Mr Gray
post Oct 30 2022, 07:30 AM

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QUOTE(MR 8925 @ Oct 28 2022, 08:09 AM)
EDIT: Learnt my mistake and I accept it - should've known about AA better.
So I was supposed to board 6:55am flight to Jakarta and I arrived at luggage counter by 5:49am the very least. There were only two staffs managing the counters not just for Jakarta but all flights to Indonesia. I heard no announcements nor anybody came up to me or the queue asking any Jakarta passengers.

When my turn came up to the counter, the lady simply said "we asked /announced last call an hour before the departure time - where were you? We cannot check in the baggage now"

I HAVE PROOF I was at the queue at 5:49 as I sent a photo to a group chat saying I'm coming soon. Can I do anything about it other than whining and spoiling my day? Tweet at mavcom or someone?
*
Come to the airport late, still wanna blame airline. U first time flying eh?

Can't you read on the the massive flight billboard, where the check in check counter is for your flight?

Since when airasia make announcement for every single flight, where to check in? Just look at the billboard, and proceed to the right counter.

It's completely your fault. I don't like Tony, but airasia is not wrong here.

 

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