and this is an international bank
HSBC Malaysia says it is experiencing a spike in, in customer calls after 'payment gateway
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 Aug 18 2022, 03:16 PM
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Senior Member
3,582 posts Joined: Oct 2007 From: everywhere in sabah  
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Aug 18 2022, 03:17 PM
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Senior Member
3,582 posts Joined: Oct 2007 From: everywhere in sabah
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QUOTE(Hobbez @ Aug 18 2022, 03:10 PM) HSBC used to be good in customer svc when they had their customer svc datacenter in Cyberjaya. yet in KLAfter that closed down, things gone from bad to worse. Nowadays they even employ QR code which you have to scan just to get a CS ticket. Plus they terminated a lot of their staff to downsize. Really lousy bank. They can close shop already.  they moved to a new office/building with a view |
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