Luckily Maxis is NOT the cheapest around. Their services are worse than TM or U Mobile.
Right before MCO, I MNP my family lines out to U Mobile. Cheaper but adequate service. Instead of paying RM 550 for 5 lines, I know pay RM 200 for 5 lines with the same data quota. For fiber, I waited till the contract expired and migrated to Celcom Fiber.
Considering this way, I have been with Maxis from the beginning in 1995. Up or down, I still chose this service. However, starting in 2019, their service deteriorated to the point of no return. In places where U Mobile has coverage, Maxis only 1 bar or none at all.
For the fiber service, they demanded back the router after the contract expired. Even charge for any missing components like AC adapter or antenna. How cheapskate and petty can they get?
Will I ever move back to Maxis? Nope. Even Astro I also terminated. No more Maxis-related services and offers.
no maxis dun collect back router when contract ended.