yes been buying from Zalora but they no longer carry the product. no choice but had to turn to Lazada/Shopee and StrawberryNet was the only retailer for that product.

actually most of the time the CS wouldn't be able to answer when is the exp date. They would just give some standard answers "unable to determine due to stocks coming from several batches/sources... bla bla" even with Official Store.

Official store at least they would commit to replace/refund etc, believe it is more of a mistake rather than on purpose to ship expiry products unless stated differently in the product description. But for Strawberry it is what it is, they only have these short expiry/expired products.

Got, just that the UI is hidden or trigger differently between mobile app vs PC. for lazada, other than buy item, all the after-purchase function i would rekemen do it on PC.

As long as u dokumen/video every unbox/return items you will get refunded in full. Rajin follow-up is key. So far all my refund settled in full even after dispute.