I changed the ownership from the ex owner to me ( new owner ) of the house, everything is in process but they told me it would take within or until 90 days before the name can be change, then only i pay one-time deposit through the app, so that's about 3 months, for SAJ it's only taking about 2-3 days, and i paid deposit on the spot, any idea why TNB takes so long ?

Monopolization?

Did mine few months ago, within 2weeks all name was changed

So is it just a form of formality ? In actual don't need to wait 90 days ?

Yup... I walk in submit. TNB chop and acknowledge.
After 2 week done.

I see, mine also, bring relevant documents, ask me to fill in some form, chop then told me it would take 90 days and then say because previous owner haven't close account yet, but no owing. Not sure if this would delay the time further.

With SnP, Tnb can close the previous account.

If there is any outstanding and if less than deposit, then they will deduct from the deposit

This post has been edited by mini orchard: Apr 24 2022, 06:38 PM

I brought my SnP with me, the lady told me previous owner didn't close account, no outstanding, but didnt proceed to say she will close the account, only say she will find the owner to close the account. But really need to wait 90 days ?

This post has been edited by Sotsotzaii: Apr 24 2022, 06:43 PM

See the manager.

The acc manager might have a few backlogs, that's why say 90days to make sure they cover their asses to be able to do it within the stipulated time period. Maybe you get lucky they can close it fast, if not have to wait within the mentioned time

Just did the TNB Change of Tenant on myTNB web 2 days ago for my relative. Will update when it's completed. Account has been in previous houseowner's name for at least 30 years.

20/8: Application Submitted. Documents uploaded: IC only
21/8: Got a call from TNB to confirm CoT.
21/8: Ready for Payment (Deposit, Processing Fee & Stamp Duty) and Paid
21/8: Updated with new acc no. Can add but Inactive.
21/8: Status: "Pending Notice to Existing Cus"
2/9: Status: Still "Pending Notice to Existing Cus"
13/10: Status: Still "Pending Notice to Existing Cus"
x/11: Received letter addressed to previous tenant informing of COT. 90 days from 21/8 to for him to respond.
20/11: Right on the dot, 90 days from above letter. COT completed today.

This post has been edited by soonwai: Nov 20 2025, 09:15 AM

wow so good everything can online now no need queue and see their attitude (not explicitly referring to TNB, actually I kena the attitude at another util co)

but... need to upload that whole stack of S&P?

Normally is only few pages ... The Stamping, Schedule and Signature pages.

Same for IWK.

This post has been edited by mini orchard: Aug 23 2025, 02:16 AM

No need, uploaded just IC only. Dunno whether they will request for more documents later.

This post has been edited by soonwai: Aug 23 2025, 05:17 AM

Same like me.

I bought my house in 2004. Cheated by lawyer. They didn't do the TNB account change even it's part of the deal.

Yesterday, saw that it can be done online.

22/8 Application submitted + scanned IC (morning)
22/8 Got a call from TNB around 330pm, didn't pick up. Too bz. They email instead to pay for processing, deposit, etc.
23/8 Paid deposit just now.

Let see how it goes

Go through those 3rd party electrical contractors are faster. A friend of mine did just that & got his 3 phase meter up & running within a month.

It's all about RM. Got RM, all got.

Yours any progress? Mine still same Status "Pending Notice to Existing Cus"

My lawyer also same. Cukai Tanah, IWK & TNB changed but didn't do Taksiran & Air Selangor. Changed Air myself but taksiran still haven't.

You guys can always lodge a complaint about your lawyers with the Disciplinary Board. Processing fee RM200, so make sure you have everything black and white.

https://asdb.org.my/

Still same status as yours. As for my house, maybe the previous owner already long gone (he's quite old already in 2004 )

Owh ya, the Taksiran account with MBSA an Air Selangor still not change too.


2004 case. 21 years ago.

Has your name change request done?