Just did the TNB Change of Tenant on myTNB web 2 days ago for my relative. Will update when it's completed. Account has been in previous houseowner's name for at least 30 years.

20/8: Application Submitted. Documents uploaded: IC only
21/8: Got a call from TNB to confirm CoT.
21/8: Ready for Payment (Deposit, Processing Fee & Stamp Duty) and Paid
21/8: Updated with new acc no. Can add but Inactive.
21/8: Status: "Pending Notice to Existing Cus"
2/9: Status: Still "Pending Notice to Existing Cus"
13/10: Status: Still "Pending Notice to Existing Cus"
x/11: Received letter addressed to previous tenant informing of COT. 90 days from 21/8 to for him to respond.
20/11: Right on the dot, 90 days from above letter. COT completed today.

This post has been edited by soonwai: Nov 20 2025, 09:15 AM

No need, uploaded just IC only. Dunno whether they will request for more documents later.

This post has been edited by soonwai: Aug 23 2025, 05:17 AM

Yours any progress? Mine still same Status "Pending Notice to Existing Cus"

My lawyer also same. Cukai Tanah, IWK & TNB changed but didn't do Taksiran & Air Selangor. Changed Air myself but taksiran still haven't.

Not yet. Still same Status "Pending Notice to Existing Cus." Just past 2 mths.

This post has been edited by soonwai: Oct 13 2025, 11:31 PM

Last week or so, received letter from TNB addressed to previous tenant informing of COT. Letter was dated 21/8 which is the date I applied for the COT online. Anyway got 90 days from 21/8 for previous tenant to respond.

yours any progress?

This post has been edited by soonwai: Nov 10 2025, 04:18 PM

Mine done. Right on the dot. 90 days from the COT letter dated 20/8 was 19/11. COT status updated to completed, new account number active but house address & tariff rate still showing as blank and no "Switch to ToU" button yet.

Update: Just needed to remove the account and re-add. Auto detected as owner. All details shown along with "Switch to ToU" button.

This post has been edited by soonwai: Today, 10:35 AM