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 LG vs Samsung TV, User please come in

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forrest
post Mar 15 2022, 11:53 AM

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bought my first samsung TV, and used for 5 yrs and kaput, loud exploded noise, maybe capacitor blow up. Seek TV repair guy, he said repair cost too much, better buy a new one.

Second TV, try LG, but flickering line came out before 2 yrs, luckily bought extended warranty, sent it for warranty. But the result is same, repair cost is too high and they (insurance company) choose to pay me lump sum of RM1700.
TV repair guy told me nowadays TV won't last long, every brand is the same, but told me better buy from the big factory (samsung lg etc), other smaller less popular brand like Sharp they also take stock (LCD/LED panel) from big factory (Samsung, LG)

So I used that RM1700 and top up a bit and bought my 3rd TV, a samsung U series 4K TV. This time I MAX out the warranty to 5 yrs brows.gif If kaput again within 5yrs then I will have another almost free TV. So far using it for 2 yrs, so far ok.

For TS,
if you are an average user, either samsung or LG wont different too much in (2) and (3)
If you are concern (1) and (4), then just purchase extended warranty.

Last note, the duration to claim kaput TV is long, near to a month.

This post has been edited by forrest: Mar 15 2022, 12:00 PM
forrest
post Mar 15 2022, 12:00 PM

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double....

This post has been edited by forrest: Mar 15 2022, 12:00 PM
forrest
post Mar 16 2022, 02:57 PM

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QUOTE(Milo Pink @ Mar 16 2022, 09:01 AM)
Thanks for the valuable sharing!

1) Can you remember how much was the insurance cost to cover for 5 years warranty?
2) How they judge how much to compensate you in the unfortunate claim (the RM1700)?

I have made the decision to go with Samsung AU7000 [U]because i dont want the LG magic remote to create another issue to me after few years down the road  brows.gif  brows.gif  brows.gif
*
1) I don't remember the actual figure, roughly 300+
2) I have no idea, I didn't read the T&C for the extended warranty. I was expecting they fix it for me, ended up they said paid me lumpsum amount.

 

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