Thank you for coming in.

I'm considering LG UP7550 & Samsung AU7000.
In your opinion, which is better in term of,

1) Reliability
2) Screen
3) UI
4) Service

I'm a moderate tv user with average expectation.

I also came to know Hisense but i feel like getting one of the Korean brand above.
Not considering Sony as well because i had separate sound systems.

Feel free to comment!

I have a K series Samsung TV, it received regular firmware updates until last year, however there seems to be less and less support for Tizen apps. I think Android/Google TV is winning this war although I don't know about WebOS. Reliability, the mainboard failed and had to be swapped just short of 2 years, it was still within warranty.

need to see side by side.

average... i think LG better.

I have an LG Nano Cell from 2018 that still works great today. Recently bought a C1 OLED for new place and it looks phenomenal. Regardless of which brand you go for I would highly recommend getting extended warranty to avoid headaches and for peace of mind

LG and reliability dont belong in the same sentence

if it's not Android TV. Don't buy.

For entry level TV go for Samsung. The picture looks better on Samsung

if IPS or VA panel, just take samsung, quality more less, but samsung much less dirty screen effect over time. Samsung VA, less colour spectrum but more vibrant since deeper blacks. If talking about oled diff story

using au9000 here, comparing to a friend who bought sony and lg

just buy android dongle if want android system.

had heard lots about LG is great for the tv series of c or bx stg so should no harm to get it...samsung not really sure but worth a try if it is somehow top spec

I have 3 Samsung TV in my house, and bought 1x each for my office & for my parents (all TU8000 model), so total 5x units

So far so good, but it is still too early to comment on anything as all unit are less than a year old.

Never had a chance to test LG but none of my family members/close friends had 1 too so I guess it is not really a popular choice

bought my first samsung TV, and used for 5 yrs and kaput, loud exploded noise, maybe capacitor blow up. Seek TV repair guy, he said repair cost too much, better buy a new one.

Second TV, try LG, but flickering line came out before 2 yrs, luckily bought extended warranty, sent it for warranty. But the result is same, repair cost is too high and they (insurance company) choose to pay me lump sum of RM1700.
TV repair guy told me nowadays TV won't last long, every brand is the same, but told me better buy from the big factory (samsung lg etc), other smaller less popular brand like Sharp they also take stock (LCD/LED panel) from big factory (Samsung, LG)

So I used that RM1700 and top up a bit and bought my 3rd TV, a samsung U series 4K TV. This time I MAX out the warranty to 5 yrs If kaput again within 5yrs then I will have another almost free TV. So far using it for 2 yrs, so far ok.

For TS,
if you are an average user, either samsung or LG wont different too much in (2) and (3)
If you are concern (1) and (4), then just purchase extended warranty.

Last note, the duration to claim kaput TV is long, near to a month.

This post has been edited by forrest: Mar 15 2022, 12:00 PM

double....

This post has been edited by forrest: Mar 15 2022, 12:00 PM

samsung panel looks better and tizen os is very easy to use.

I'm using LG. TV manufacturers are stingy to release updates for their TVs.
So I'm stuck with WebOS 2.0 for a very long time. I do not expect them to keep releasing updates but it's worse than handphone updates. They force you to buy new TVs. I'm using my 60 inches LG TV for almost 8 years now. Still going strong. But there is a minor issue with the main board which affects the DVB-T2 tuner, you get crystal clear pictures but the sound gets cut off around a second or two now and then. Not a big deal if you do not watch Live TV. Otherwise it's a great TV and it's hooked up to my PS5 too. It doesn't support HDR though.

This post has been edited by abhipraaya: Mar 15 2022, 03:32 PM

I dont really trust Korean brands, compared to jap brands in terms of reliability. I had a sony that worked for years. If I were u I'd compare side by side for the picture, n go for the one u like. and as others said, get extended warranty.

If you buy low end tv, compare for what... 2x5 aje...

Samsung low end no more RCA (yes, au7000) since my office bought one to use for cctv. If you need RCA, prepare to fork out more or go with China brand. China brand will give you android tv but usually no update forever.

AU7 series got new 2022 models …AU7100

i don't have any experience with samsung
but my relative did
answer is better get the extended warranty...my relative say he is lucky he opt for it

lol..i'm looking for a tv also.
park kejap

This, for me samsung had very shitty aftersales.
Took me 3 mth and ffk from their technicial for twice. Quote me rm17xx, and fix for rm90 from 3rd party.

This post has been edited by RallyNight: Mar 15 2022, 10:25 PM

Thanks for the valuable sharing!

1) Can you remember how much was the insurance cost to cover for 5 years warranty?
2) How they judge how much to compensate you in the unfortunate claim (the RM1700)?

I have made the decision to go with Samsung AU7000 [U]because i dont want the LG magic remote to create another issue to me after few years down the road

1) I don't remember the actual figure, roughly 300+
2) I have no idea, I didn't read the T&C for the extended warranty. I was expecting they fix it for me, ended up they said paid me lumpsum amount.

Panasonic > Samsung > LG

in terms of reliability and customer service.

My dad using samsung curve i am using LG.

1. Screen quality Samsung wins
2. UI LG wins

samsung UI is totally useless and dated. LG UI is top notch with its smart remote

Should go far android tv or webos/tizen? Which one is better?

Last time the salesperson would compare LG and samsung by tapping the screen. The samsung screen will flicker while LG don't. So the person say LG better...

Dun buy LG la..

LG will not release software update support for their TV after sometime one..

I sudah kena one from LG

Cheap Panasonic oled ftw

Shopping for >60” oled TV. After my 10yrs old 60” screen kaput.

Now looking at
Sony A80J 65” Oled or LG C1 65” Oled

The previous smart uhd i had was Panasonic, but there's nothing much Panasonic can offer. Laggy UI, outdated version and weird color.

I think the few options we have are,

1) Samsung : best overall, more service centres
2) LG : best overall, better remote
3) Sony : best tv audio
4) Hisense : best value for money

The reason i didnt choose LG simply because of the remote, i was afraid it will create an issue down the road.

If wanna buy android dongle, can buy samsung la. If wanna use samsung tizen, just know that hotstar app still nowhere to be seen despite samsung initially saying it will be suppported. Also tizen appstore so lousy one.

Lg webos i never used

Hi guys,
anyone using Samsung AU7700 or AU7000..
So far so good?

Samsung with extended warranty the best
Service is fast

Im using au7700k,mainly stream netflix,appletv,and syokTV .
So far so good

Got issue display burn with my Samsung TU6900
Not even 1 year. But they come and replace whole front tv panel
Now all good
Maybe 1st version production bad

Extend the warranty to how many years?
And cost how much?

Are u heavy user?

2years samsung by default
+ 3 years by seller i.e harvey norman
total 5years max
iinm + rm 300 +

last time i just topup rm1000++ to get new samsung tv,50inch to 65inch upgrade after they have no parts,that was after 4years using. worth it if u have kids that always on the tv 🤣

I plan buy samsung 75inch AU7700,
and my sofa can 3.8meter from TV,

do u think is it suitable, will too near or not?

This post has been edited by sl3ge: Jun 3 2022, 02:25 PM

mine 65inch sits 4meter away feels tv too big already 🤣

This post has been edited by cikalakacikaci: Jun 3 2022, 02:31 PM

mi tv can buy ka?

https://www.rtings.com/tv/reviews/by-size/s...ce-relationship
but here says
65inch 2.77m
75inch 3.2m

Ur 65inch 4m too near will dizzy is it?

for me better buy reputated tv brand,
like sony,lg,samsung etc..

Maybe yes..happen during total lockdown

My Sony midrange kaput after 4 years. Luckily got extended warranty that insurance pay 4k to get new tv.

own LG 55LW5700-TA for a decade. heavy use. changed board on 4th year rm900. no any failure since then
next tv will still be an LG

wow got extended warranty for more than 4 years!

Yes it’s a 2+3 years warranty.
Screen cannot turn on. Tech came and check and said need to replace the screen and sent quotation. Insurance decided to pay me Rm 4k instead.

This post has been edited by JasonthegreatTWO: Feb 15 2023, 11:27 AM

samsung tv seem like no magic remote (work like a laserpen)

Hence i prefer LG.

Sony TV damn reliable, I've been looking for excuse to buy a new TV but my over 10 years old Sony TV just don't want to die on me yet

i think most japanese brand tvs are reliable. i have a sharp also last very long. like energizer keeps going and going

LG is very close to closing it's last LCD manufacturing plant and Samsung already disposed it's LCD patents and manufacturing plant in China to TCL.

I think there is very little to compare about LCD since it is mostly focused on backlight technology nowadays. No one wants to make R&D for next gen LCD tech anymore.

I HV a LG tv. Not sure y even only turn on nvr use any internet, it seems will pull all the bandwidth to the tv. It makes other wifi device internet super slow.

Been using a LG for more than 10 years now. Still going strong aside from the random turn off. It's apparently a common problem.