Got call from TM just now to follow up from the offer I got previously through WhatsApp. Currently I'm on 300mbps (internet only)+ Mesh M4 plan costing RM159. So, they are offering me with same speed plan for RM169 with 6 month free upgrade to 500mbps, 1 month waiver on new bill, aneka pack with unifi plus box, new wifi 6 router, free streaming app - VIU, 24 month free of disney+ Hotstar.

I accept the offer since there is no way for me to get the SWU plan since I just upgrade my speed November last year. is this offer good enough? btw, TM want to offer me at RM159 but since my plan price already RM159 so, they offered at RM169 instead.

I got the offer through whatsapp (as per attached) and I reply interested at the bottom of the message. I've done nothing to trigger it.

Btw for me on RM159+mesh deco with no hope on SWU, the offer is quite good since normally you will only get 6 month Disney+Hotstar and no new wifi 6 router. and with only +RM10 more, I can get aneka pack+Unifi Plus Box for free.

Btw, you can try login your account through unifi website and then go to view service page and click change my plan and there you can find the extraordinary plan of 300mbps for RM169 which is the same package I'm getting but they only offer 6 month of disney hotstar and no mention on getting new wifi 6 router.

Your broadband contract has already been refreshed for 24 months. On top of that, your access to Disney+ Hotstar is activated, and you are now ready to stream at no additional cost for 24 months!
Basically anyone who renew 24months contract recently should get d+h for free 2years.  Try ask for it.

you can call sales team and try asking to get that 24 month of disney hostar if you want to opt for the extraordinary plan and I think you can get it if you ask them.

What speed?

how was the speed ? so u are using wifi5 or wifi 6 router?

you can call sales team and try asking to get that 24 month of disney hostar if you want to opt for the extraordinary plan and I think you can get it if you ask them.

am i correct to say even some old devices that dont  support wifi6, they still can run but just not the desire speed? i am contemplating to use wifi 6 but my deco and some old devices dont support. i had just upgraded to 500mbps.

Just received SMS.

https://i.unifi.my/DH24
No extra cost, heh?

Valid before 30 Sep 2022, but I will say a new router is better la, can use as extra AP for IoT device.

Just received SMS.

I believe if you maintain the current TV pack (i assume Ruby Pack), you will get free acess to iQiyi. For VIU you have to pay because if not mistaken VIU is exclusive access for Aneka Pack.

Mine from 12 September 2022 and still no sms received. Just live chat them just now and cs told will follow up with sales team.

BTW, currently my mobile phone number already registered with Disney Hotstar plan with astro. Can I use other phone number to register the 24month that I got for disney hotstar later on?

I don't apply for it, but I think to fast this process, you better give them a call, because this is just a Microsoft form(like Google form) to fill in and process manually, not via the UniFi system.
Still remember the day we need to use WEP for compatibility and lower performance than WPA, but it can be cracked at the same time lol.
(also TKIP for compatible b/g mode instead AES for g/n mode, which hardware acceleration got issues without AES)

Just extra, you can login into your UniFi portal, check for order record(complain or upgrade applied successfully, all will showing there), if there is new order there, it means they already preparing for you, just wait them assign a time with you by next call from them.

for that page, u have to use pc web browser thou..
that order/report thing wont show up in the unifi app. 

for that page, u have to use pc web browser thou..
that order/report thing wont show up in the unifi app. 

Anyone manage to get extraordinary upgrade from 300mbps+mesh4 package? how long it take for you to complete the upgrade?

Mine still no open order since 12 September.

I've checked and there is no new order. I dunno whether I need to manually upgrade in website and will it clash with my 12 September upgrade through phone call.

Btw, why have your order cancelled on the 18th?

Then it is the same case like me since my plan also "unifi 300Mbps - Speed Upgrade (Broadband + MESH M4)".

I faced this issue previously when upgrading to 300mbps in which in live chat they offered me 300mbps plan for RM139 which I agreed and suddenly got call after 15 days that said I'm not entitled for it and later said package no longer available.

sometimes sales team package offering also not consistent with the system authorization. They just offered without knowing whether we entitled or not.