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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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coolguy_0925
post May 6 2022, 03:18 PM

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QUOTE(Mazda9 @ May 6 2022, 03:16 PM)
The top box in the pic is hybrid box packaging?
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Bottom / Right: Hybrid
coolguy_0925
post May 6 2022, 03:26 PM

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QUOTE(Mazda9 @ May 6 2022, 03:23 PM)
Thanks bro and @Lescotesco ๐Ÿ™‚
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If you managed to get the deal do update here I will raise a tix again

rclxub.gif
coolguy_0925
post May 8 2022, 10:59 PM

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QUOTE(Lescotesco @ May 8 2022, 02:15 PM)
Yeah everything from playstore can be installed. But no Netflix there coz not certified.
This is sad to hear i see other post new to unifi already get this box. Mayb u wait for another months for this?
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Yeah that's the only way now

Will still try for FOC with 2y ext, but I won't accept if follow current add on price

They are asking for RM20 x 24 months (RM480) which does not justify the price for such device
coolguy_0925
post May 11 2022, 06:58 PM

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QUOTE(Mazda9 @ May 11 2022, 04:04 PM)
Received  call from TM telemarketing team, they said they will send my unifi plus box via courrier but not sure either hybrid or non hybrid version. Further more, box warranty is 1 year and contract extension 2 years.

My current package RM159 (800mbps + ultimate pack and unlimited calls remains) but just need to extend the contract for 2 years. Box is free no extra charge.

My questions to them;โ€:-

A) I ask TM what happens if box is spoilt after 12months? They Canโ€™t provide any answer.

B) I want confirmation that I only want hybrid box. They canโ€™t provide confirmation as the box will be courrier to your address and need to do self installation. If you want TM to come and install, must pay RM80.

Finally I told then to get their manager to call and talk to me as I need clarification on both points above .
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Thanks for the update

Do keep us posted after clarifying the both points above

You asked telemarketing to call or they called you out of random?
coolguy_0925
post May 18 2022, 01:49 AM

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QUOTE(Mazda9 @ May 17 2022, 09:55 PM)
My Disney Hotstar pack has been activated. Any idea how to watch the channel on my unifi hypp tv white box?
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White box blocked from installing anything that was why I was hoping to get the hybrid plus box

QUOTE(MyProLife @ May 17 2022, 11:20 PM)
Get an Android TV box (avoid xiaomi)

Unifi plus box sucks, no worth renewing contract for
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I know a few complained about Mi Stick getting overheated and laggy fast

But Mi Box S also not ok?
coolguy_0925
post May 21 2022, 03:38 PM

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QUOTE(cheekian @ May 21 2022, 02:03 PM)
I haven't get 300Mbps yet, so I also not sure whether get Public IP or Private IP.
And anyone could know what IP address will are Public or Private IP. Current my one is 60.53.xx.xxx for 100Mbps.
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That's a public IP
coolguy_0925
post May 23 2022, 08:02 PM

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QUOTE(Rainings @ May 23 2022, 06:56 PM)
It won't work on using wireless WiFi connection?
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White box only works with VLAN600 on a LAN cable

No wifi

Even you managed to configure your wifi to broadcast VLAN600 it would be awful
coolguy_0925
post May 24 2022, 11:06 PM

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QUOTE(fookhing @ May 24 2022, 04:24 PM)
Can someone enlighten me for TM to install Fiber in my upper floor bedroom, basically they will pull a wire from the pole and clip the wire along my walls on the balcony, come in through a floor gap on out balcony to bedroom door (this was the way the old copper came in), and then clip it some more on the wall until it reaches area where I want to place the BTU Modem, then they will make the small box thing- attached box to the wall and bring out the smaller blue / yellow wires out to connect with the BTU modem?

We have a ethernet cable that runs through a sealed pipe from upstairs to downstairs but I don't suppose we can insert anything into this pipe anymore right?

In future if we want to migrate the modem/router location to downstair, we only can connect the BTU upstair with the ethernet that runs via the pipe to downstairs and bring a router downstairs, connect to it. That's the only way? ie. There is no practical value of installing the BTU downstairs?
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On the bolded part

No they no longer install FWS since like 2018 for my BTU relocation and also heard it from some other members here

The fiber optic that they pulled from the tiang will directly plugged into your BTU (Literally FTT"Modem")

"Reason" given: Lower signal if use FWS

Not sure if they reintroduced it later on tho

QUOTE(sitescope @ May 24 2022, 08:51 PM)
What can i do with these unused items ? Sell it ,
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Oversized paperweight

Any of them is BTU? If so you need to return to TM otherwise get charged
coolguy_0925
post May 30 2022, 10:21 PM

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QUOTE(tzh2001 @ May 30 2022, 05:14 PM)
my parent account show this plan, upgraded from copper to fiber
atm charged RM69
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Best deal ever if it stays perpetual

100Mbps is good enough for a small family

This post has been edited by coolguy_0925: May 30 2022, 10:21 PM
coolguy_0925
post May 30 2022, 10:40 PM

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QUOTE(frontierzone @ May 30 2022, 10:36 PM)
How do you guarantee perpetual?
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I am not sure about his package

And with this new portal interface you can't tell

I could tell mine because in previous interface, i showed my discount amount with the perpetual wording

coolguy_0925
post May 30 2022, 10:50 PM

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QUOTE(frontierzone @ May 30 2022, 10:42 PM)
I can't even access portal since months ago. No trick works. Issue same as what someone highlighted prev page.
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Reported to TM? They can't solve?

If they can't solve... I don't think anyone else is in better position to solve

If single incident or suddenly I also faced before

Apparently the IP I was connected to can't access unifi.com.my (Funniest thing, unifi own connection is blocked from accessing unifi own official website)
coolguy_0925
post May 31 2022, 11:43 PM

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QUOTE(tzh2001 @ May 31 2022, 09:02 AM)
more than enough for 2 old folk sweat.gif
i didnt see any perpetual wording in the account, i also wonder is it perpetual
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Right

Unless your parents are kaki streamer, gamer, downloader

If not, WhatsApp, FB, 4D and watching IPTV... more than enough biggrin.gif

QUOTE(frontierzone @ May 31 2022, 02:16 PM)
How come your screenshot shows this another UI way to presentation, with the appended sentences? The one I accessed in the Unifi Portal at home/selfcare.unifi.com.my it shows something like this for a Order Request:-
» Click to show Spoiler - click again to hide... «


This was supposed to be the same RRB MTU offer processing, it actually stands for Riang Raya something, Migrate To Unifi as you said RM69 Perpetually, however this Request Order was done by an agent who promised the RRB MTU offer to migrate Streamyx (Unifi Lite) to Unifi30mbps RM69 perpetually under this RRB MTU Offer, but the order request was keyed in with another set of plan without customer knowledge which is NOT the RRB MTU 69 perpertual plan.

Basically this order shows that the plan is contracted for 24 months against early termination, with the RM20 discount (RM69) only lasting for 12 months isnt it?

Can anyone elaborate what are those major abbrev in the order?
» Click to show Spoiler - click again to hide... «

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Right this is the part that determine the discount

Promo Discount 12 Months

Promo Discount RM20


Last time there are two matches, Promo Discount 24 Months or Promo Discount Perpetual
coolguy_0925
post Jun 1 2022, 01:37 AM

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QUOTE(kcl2006ch @ Jun 1 2022, 12:16 AM)
promo discount is for 24 months only, 25 months onwards need pay the normal price RM89
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It depends on what TM gave

Like his case only for 12 months so month #13 already start paying RM89

If like us from old old time with the Perpetual then is no time limit
coolguy_0925
post Jun 2 2022, 12:01 AM

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QUOTE(frontierzone @ Jun 1 2022, 10:41 AM)
The other forummer @Pica888 who got Perpetual 69 said his Order Sheet same as mine too with 24 months contract, 12 months promo duration. Just that during his Live Chat they confirmed Perpetual,and his Unifi Portal under Activities showed a series of "logs" showing the exact Promo short code, possibly internal usage jargons, it does say Perpetual 69, but the log disappear shortly after and all he had is the screenshot he took to proof the Perpetual.
Refer Post #989, 992
https://pictr.com/image/BXswu8
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Guess only TM can answer this
coolguy_0925
post Jun 17 2022, 05:04 PM

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QUOTE(Rhetoric @ Jun 17 2022, 03:52 PM)
speedtest.net okla = 300
Fast.com = 30

usually both same speed.
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TM only recognise this speedtest

https://speedtest.tm.com.my/
coolguy_0925
post Jun 17 2022, 05:22 PM

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QUOTE(Rhetoric @ Jun 17 2022, 05:15 PM)
that one is always the same result as okla one.
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Yup it is a re-skinned from speedtest.net so you complain about fast.com they won't layan ha ha
coolguy_0925
post Jun 19 2022, 09:10 PM

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QUOTE(afif92 @ Jun 18 2022, 02:07 AM)
it just not reskin.. the speedtest result also shows up in their system if using their link for speedtest.
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Good to know this
coolguy_0925
post Jul 1 2022, 06:20 PM

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QUOTE(westlife @ Jul 1 2022, 06:00 PM)
u got the SWU promo? how did you get it?
i actually have the transfer request id from DiGi but i did not submit to unifi yet. That day unifi agent called i did not manage to answer the call.
am planning to go to tm point on this sunday to see if they can offer me the promo.

besides, i tot SWU only offer 300Mbps plan at rm129. They do give free upgrade to 300Mbps plus 6 months free? that's very good offer.
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Just so that you won't waste your time & petrol going over, I would like to remind you that TMpoints don't usually open on Sundays

Unless you're sure that particular branch operates on Sundays

Otherwise, you will have to find a way to go on a weekday
coolguy_0925
post Jul 2 2022, 01:11 PM

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QUOTE(westlife @ Jul 1 2022, 09:26 PM)
Jaybee Sunday is working day ๐Ÿ˜œ
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oh allrite totally forgotten about there are few 'special' states
coolguy_0925
post Jul 15 2022, 08:03 PM

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My house is covered by Unifi since more than 3 years ago and the infra is at the backlane

Today afternoon there were a few of them pulling one more cable at the back of my house onto the posts, same yellow colour line cable

Anyone knows is this for additional port or what is this additional one cable for?

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