Hmm it could be just.. Lenovo Malaysia not working with yellow man telco for volte approval from MCMC (for 30 Pro), or yellow man telco doesn't want to test etc 30 Pro, instead? Since it works fine with Red/Blue telco. Like I said, unless we know the exact reason why..

Considering their Edge 30 does have wider volte support, instead. Or the procedure in the beginning of 3G sunset/volte approval is different, back then, which is just during this 30 Pro launch? Perhaps if anyone knows better, please do share.

6 or 5 years back when volte or vowifi just started, it was correct that only a handful of devices by huawei support such functions at start, then gradually expand to apple and samsung models

While other than these, most of devices from oneplus, xiaomi, oppo vivo etc cannot compatible with volte from our network (back then only 3 telcos support namely u mobile digi and yes during 2016)

Yes use the permissive approach which allow any capable volte devices (as long as approved by mcmc) to use Yes volte. However yes doesn't have vowifi

Umobile and digi used the testing approach, set up the whitelist to allow only tested devices to use volte & vowifi

Oneplus 3, 5, 6 and 7 series were only compatible with yes volte. Probably because they didn't bother work with such telcos that used the testing approach. (What make it worse actually is they only installed the profile of telco them worked with into their phones, we can only mod the software to use similar profile to make work with umobile/digi. Until OP nord series is when they apparently changed their approach to make MY volte work by default). Huawei was first to got because they can work deeply with telcos as back then Huawei was also infrastructure supplier for them

However thing changes a lot since then, many devices now already have volte, vowifi hardware support that work great without much testing with telcos, later on 3g shutdown and other 2 telcos (maxis and celcom) also introduced such functions finally, they use permissive approach actually, they test themselves the devices which works without any involvement from devices manufacturers when making the compatible lists

Digi in 2022 still use whitelist approach is such a shame anyway. We should always complain to them and mcmc to make digi change

This post has been edited by MyProLife: Sep 19 2022, 08:11 PM

If I remember correctly someone did try to complaint to mcmc and come back with reply that it's up to telco decision to support which device and not for mcmc to intervene.

I think there are only one reason why yellow still using whitelist in 2022. Perhapa they want phone manufacturer to pay them to add the device to the list, especially to those device with small user base.

I not sure how much it will cost, let's say if it cost 20k for a single device. If they able to selling additional 2k device because of it, it is just additional rm20 cost per device. I wonder why so stingy and not willing to spend. One commercial already spend more than that.

They should learn from mr pay. They are much smaller than leno but able to get yellow to provide support. If you care for your customer then pay it and get it done. At current stages I doubt user will switch telco just because of moto.

Moto should spend more to increase user base then no need do anything yellow also will provide the support. Lol now is stuck and no progress at all, those happy with yellow won't even bother to buy unless as secondary device.

This post has been edited by wolf1991: Sep 19 2022, 08:10 PM

As i understand from oneplus compatibility
What make it worse actually is they only installed the profile of telco them worked with into their phones, we can only mod the software to use similar profile to make work with umobile/digi. Until OP nord series is when they apparently changed their approach to make MY volte work by default

Op nord onwards is when they changed the approach to work with Malaysian telco when carl pei still with them. This may be some experience for carl pei's team when they moved on to Nothing brand

Ya have to give them credit for this. They really did a good job in this aspect although I don't really like how they price their device. Thumb up for them for able to do it when some much bigger brand not able to.

☝️ This. The only way to solve this issue.



And yes, it's ridiculous that this topic is dragging even calling out someone as a fanboy. Lol

A fanboy or not, it doesn't change the fact that it is the telco's prerogative to enable VoLTE or not.

It's a free service provided by telcos and not something you pay for. If you are not happy, by all means, switch. Switch phone or switch telco whatever floats your boat.

Not sure whether celcom-digi merger can bring some benefits for us or just worsen our customers rights to choose

But I hope that the merger will eventually make them stop using the whitelist approach

Wow you again. I think that's not the only way, additional way is brand owner liaise with telco and convince them to enable it.

By now it's so obvious yellow man don't want to provide it for free to moto. I believe someone else did complaining even till mcmc level but turn out it's telco call.

If moto not willing to do more/pay to convince yellow man add to their list then bad luck for their consumer.

Keep expecting user to complaint to telco and trouble the consumer? What is a brilliant idea, luckily you are not associate with moto other than been a fan.

I agree with your last sentence anyway, if not happy either change telco or don't buy it at all. My approach is I won't buy their flagship if they not able to get yellow to support volte.

I believe many potential user do the same. That's why the user base for the flagship much smaller than their mid range.

If moto are looking at this forum, you gotta move or else many potential buyer won't but your flagship. It's as simple as that, ignorance is killing off your market share and you are not big at least in Malaysia to make telco comply to your rule.

This post has been edited by wolf1991: Sep 19 2022, 09:30 PM

any news if we're going to get 30 Neo and 30 Fusion release in msia?

Probably this is another way. Hopefully like what you said merger can help moto to get yellow to support volte for their upcoming flagship.

It's always good for consumer to have more choice in the market and not dominated by a single brand. I personally will observe and see whether they can get supported or not at the end. Otherwise I won't buy their flagship.

Side story, as per announcement they are expecting the merger to complete by end of the year. Let's see how it goes then.

I'm surprised u guys can debate for so long for the volte issue 🤣

This post has been edited by marcyeo: Sep 19 2022, 11:37 PM

Ya I am surprised also. Now I looked back, I am wasting my time. Should just ignore it instead of trying to clarify what I mean.

At the end of the day it doesn't change anything 😂. Lately mostly reply is regarding this and nothing else. Lol kind of pathetic, somehow show the user base is damn small 😆

Well.. the Pixel community is pretty huge with large users too (perhaps larger than Moto users here?), and none actually get volte other than root etc.

I've read about Volte that unlike GSM, volte has quite a lot of challenges to overcome, due to lack of implementation standard globally among telco and/or phone manufacturers or something like that. Plus we live in Malaysia where the gomen is.. uh.. very 'competent'.

Cannot compare with pixel, it's not officially available in Malaysia. So even telco not providing support is justifiable.

Their user base really much bigger than moto, in comparison moto was pathetic. Official available but user base and support is not there.

Pixel side if I remember correctly also got discussion on volte support but more on how to enable it through root the device. Cos their user base is big, they can work on something as alternative.

Yea Moto brand here was pretty much dead, up until recently they're making a comeback, somewhat. My previous Moto was the G5S Plus, then had to ditch it when it died due to no more newer model at that time.

Google sold it to lenovo many years back. For them phone was just small part of their business especially Malaysia. It's no surprise that they didn't take good care of it.

The worst is their gaming phone series. That model basically dead with a lot of issues unsolved. If you look at the their global motorola forum, in fact a lot of issues they didn't even address it after long time. Yet new model keep on launch again and again but this is what every brand doing.

This post has been edited by wolf1991: Sep 20 2022, 04:56 PM

since p780/vibe series times (that time no yet bought moto) lenovo was just producing shits with very very poor software support (also no thanks to MTK at that time terrible support for third party firmware)

that's why people burned about lenovo and ignore lenovo phones for long time

lenovo pc can pakai, phones never boleh pakai

They bought moto, don't u think moto will inevitably become lenovo style of managing their phone?

Oneplus is a living example. It it slowly becoming oppo as those managing oneplus is people from oppo. The only different is the company behind one is mainly focus to pc another is to phone.

It's unavoidable that they won't focus much on phone user. Basically is they don't care whether user got support or not. What they want is just sell the device then close case.

Correct. Moto is pretty much alive. When Moto was under Google, every quarter was a net loss. ZERO profit with lots of deficits. Hence, selling it to Lenovo.

Lenovo turned things around and Motorola Mobility as of today is profitable.

Motorola is the no.2 smartphone vendor in South America and no.3 in the US, just below Apple and Samsung. One can argue it is due to LG's exit but we can also argue there are other smaller players like ZTE, Google, OnePlus who were not successful in eating the leftovers.

They already did it after buying IBM's ThinkPad brand.

Software support is another story.
Year by year, Motorola's software support is becoming worse.
The last Motorola I had with excellent timely update was the Moto X4 (still under Lenovo) but in recent years, they are known for their quarterly updates.

Motorola China (CN ROM) though has a different story. They provide monthly security and software updates.

To be frank, Motorola was the saving grace to Lenovo. Their Lenovo mobile business can't compete with the likes of Huawei and Xiaomi. Using the brand "Motorola" gave them a huge leverage especially in the western market due to the negative reputation of Chinese OEMs.

And now, they are penetrating the China market by making them the priority when releasing new models. Heck, even the RAZR is a China-exclusive (for now).

Edit: Numbers don't lie.
https://www.statista.com/statistics/620805/...e-us-by-vendor/

Just a glimpse on smartphone vendor market share pre-Google and post-Google/Lenovo era in the US.

Lenovo knows business strategy more than any fanatic or critic in this forum.

This post has been edited by ijuanp03: Sep 21 2022, 03:05 PM

I agree with you that in US they are doing quite well. In china I think their market not as big as in US. Perhap you are right that they know business strategy more than critic in forum like me lol.

Anyhow that is what happening to other country, in Malaysia I still find their support is lacking and software update is getting bad globally. In fact Malaysia are small so quite normal they not paying much attention to it.

In Malaysia they are not that good to be honest but regardless of what each brand doing critic will always be there and some of it is valid. What the brand can do is acknowledge and improve. In reality what happen to others countries doesn't really matter to Malaysia consumer.

Hopefully they can improve and give another option to consumer. For now they still have long way to go. That's also a fact and why the user base is so small in Malaysia