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 J&T : On Hold (Parcel is under investigation), What's that supposed to mean???

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kavman1984
post Feb 28 2022, 06:51 PM

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QUOTE(jishu @ Feb 28 2022, 12:00 PM)
I bought game from Impulse Gaming (So their delivery is from Johor), and after almost 4-5 days, still not arrive

So 2 days ago I called J&T Express and finally today the status got update, but updated to "On Hold (Parcel is under investigation)"
user posted image
What's that supposed to mean?

Should i accept the fate that the item was missing/stolen/gone already??
Anyone with this "Parcel is under investigation" for J&T Express, care to share your experience? Thanks
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I bought few facial cotton. Was sent to police station. Delayed for almost 2 weeks. But they will send back la. I guess they are just making sure its not drugs
azbro
post Feb 28 2022, 06:53 PM

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Skylinestar
post Feb 28 2022, 06:54 PM

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QUOTE(degraw19 @ Feb 28 2022, 12:14 PM)
habis la TS parcel at pulis ampang jaya brows.gif
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can beat poslaju infinite loop?
https://cilisos.my/omg-did-this-poslaju-pac...-infinite-loop/
RGRaj
post Feb 28 2022, 07:19 PM

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QUOTE(HolySatan @ Feb 28 2022, 05:42 PM)
J&T dah songlap
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Delivery guys are playing that game now I guess.
TrialGone
post Mar 1 2022, 01:29 PM

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QUOTE(jishu @ Feb 28 2022, 12:00 PM)
I bought game from Impulse Gaming (So their delivery is from Johor), and after almost 4-5 days, still not arrive

So 2 days ago I called J&T Express and finally today the status got update, but updated to "On Hold (Parcel is under investigation)"
user posted image
What's that supposed to mean?

Should i accept the fate that the item was missing/stolen/gone already??
Anyone with this "Parcel is under investigation" for J&T Express, care to share your experience? Thanks
*
Sorry bud. But it's gone. They just leading you around circle I think to make seller forget to reclaim back money, like they cannot claim anymore 30 days after delivery. Which might explain the weird long update before declaring lost.

Me myself also got same problem. I check on FB and they all have similar issue like yours......transit forever, then declare lost. Meaning J&T are doing this on purpose.

This post has been edited by TrialGone: Mar 1 2022, 01:30 PM
strife01
post Mar 1 2022, 01:40 PM

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A lot of my local j&t staff kena cobis.
kweil
post Mar 1 2022, 01:43 PM

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proceed with refund je la
TrialGone
post Mar 1 2022, 01:48 PM

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QUOTE(kweil @ Mar 1 2022, 01:43 PM)
proceed with refund je la
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Refund wont work unless parcel is declared lost. Otherwise shopee will also bring u in circle with bs excuse like delivery is busy, please wait 3 to 5 days after expiry bla bla.

I checked, they only will refund if courier there give update like wtf?
kweil
post Mar 1 2022, 02:38 PM

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mayb can advise seller dont use JnT anymore..
btw, coming 17 march.. Shopee sellers no longer able to choose which courier to ship orders..
i predict cases like this will skyrocket.. shopee users better complaint to shopee now to cancel this plan..
ticke
post Mar 1 2022, 03:16 PM

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leftycall9
post Mar 1 2022, 04:05 PM

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QUOTE(kweil @ Mar 1 2022, 02:38 PM)
mayb can advise seller dont use JnT anymore..
btw, coming 17 march.. Shopee sellers no longer able to choose which courier to ship orders..
i predict cases like this will skyrocket.. shopee users better complaint to shopee now to cancel this plan..
*
Problem now is there's quite a number of customers damn puja puji J&T as the best courier for them hari ni post semalam dah sampai yada2. No way the sellers gonna switch to different couriers.

While others curse to death because having problem like TS. To make things worse,more and more parcels been assigned to J&T they even expand their 'great' service to Lazada nowadays.

Raising this issue to Shopee management might work but I doubt they gonna care. It's all about business. Tauke J&T getting richer and richer. While their staff keep on mogok steal items from parcels more delay shipments/missing in warehouse shit.
jerm57
post Mar 1 2022, 04:10 PM

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J&T investigating your silicon doll waifu.
CalciumPotato P
post Mar 2 2022, 01:50 PM

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https://pictr.com/images/2022/03/02/BWNuBJ.md.png
My parcel is also stuck in J&T, sad...
garywind
post Mar 3 2022, 06:06 PM

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QUOTE(CalciumPotato @ Mar 2 2022, 01:50 PM)
Hi, I have same problem. Also in kampar. 😅 Then status exactly same including the date
sienlau P
post May 26 2022, 11:52 PM

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QUOTE(CalciumPotato @ Mar 2 2022, 01:50 PM)
sienlau P
post May 26 2022, 11:53 PM

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QUOTE(CalciumPotato @ Mar 2 2022, 01:50 PM)
So did you get ur parcel at the end???

sienlau P
post May 27 2022, 12:08 AM

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QUOTE(garywind @ Mar 3 2022, 06:06 PM)
Hi, I have same problem. Also in kampar. 😅 Then status exactly same including the date
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So did u receive ur parcel at the end??
garywind
post May 27 2022, 09:06 AM

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QUOTE(sienlau @ May 27 2022, 12:08 AM)
So did u receive ur parcel at the end??
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Yes. But I click for refund then immediately send to my house next day. Haha
johnnycp
post May 27 2022, 09:22 AM

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Inb4 JnT not for monkey use one
kidmad
post May 27 2022, 09:26 AM

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use lazada jer... stop buying from shopee you will not have this kind of headache.

what it meant was.. sorry we lost your parcel will need to investigate where it went. that's the actual meaning.

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