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 J&T : On Hold (Parcel is under investigation), What's that supposed to mean???

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TSjishu
post Feb 28 2022, 12:00 PM, updated 4y ago

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I bought game from Impulse Gaming (So their delivery is from Johor), and after almost 4-5 days, still not arrive

So 2 days ago I called J&T Express and finally today the status got update, but updated to "On Hold (Parcel is under investigation)"


user posted image



What's that supposed to mean?

Should i accept the fate that the item was missing/stolen/gone already??


Anyone with this "Parcel is under investigation" for J&T Express, care to share your experience? Thanks


UPDATE 1 March 2022:

Luckily, ayam received my item today (1 March 2022).... Phewwww

This post has been edited by jishu: Mar 1 2022, 10:35 PM
SUSElden Ring
post Feb 28 2022, 12:01 PM

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post Feb 28 2022, 12:01 PM

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post Feb 28 2022, 12:01 PM

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post Feb 28 2022, 12:02 PM

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post Feb 28 2022, 12:03 PM

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post Feb 28 2022, 12:05 PM

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andyng38
post Feb 28 2022, 12:07 PM

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Last year I got a similar case, J&T Jln Chan Sow Lin. After about 3 or 4 days it was released for delivery. Someone told me if there were covid cases at a branch/sorting center, they'll quarantine the packages at that time till they complete their investigations...i dunno if that is true or not. Recommend u disinfect yr package if and when it arrives, just as a precaution.
bobkiit
post Feb 28 2022, 12:07 PM

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Experienced once, contacted JnT . They said just routine nothing much to worry about. Asked me content of parcel and one day later they delivered my item.

haturaya
post Feb 28 2022, 12:08 PM

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COVID-19 outbreak at the centre...
even_steven
post Feb 28 2022, 12:12 PM

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J&T will put any kind of status available to undelivered parcel as long as it help their KPI.
degraw19
post Feb 28 2022, 12:14 PM

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habis la TS parcel at pulis ampang jaya brows.gif
SUSMPKL
post Feb 28 2022, 12:15 PM

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whyamiblack
post Feb 28 2022, 12:17 PM

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QUOTE(andyng38 @ Feb 28 2022, 12:07 PM)
Last year I got a similar case, J&T Jln Chan Sow Lin. After about 3 or 4 days it was released for delivery. Someone told me if there were covid cases at a branch/sorting center, they'll quarantine the packages at that time till they complete their investigations...i dunno if that is true or not. Recommend u disinfect yr package if and when it arrives, just as a precaution.
*
Sometimes I send parcel out and when it arrives, customer send me photo I noticed packaging bag is different than the one I used, bubble wrap unpacked, or box wrapping missing. I think parcels go through random spot checks. Apparently, since the MCO, drug transport case seems to have increased so they on high alert.

This post has been edited by whyamiblack: Feb 28 2022, 12:17 PM
andyng38
post Feb 28 2022, 12:25 PM

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QUOTE(whyamiblack @ Feb 28 2022, 12:17 PM)
Sometimes I send parcel out and when it arrives, customer send me photo I noticed packaging bag is different than the one I used, bubble wrap unpacked, or box wrapping missing. I think parcels go through random spot checks. Apparently, since the MCO, drug transport case seems to have increased so they on high alert.
*
I see. Well if this is the case, then no choice but to be patient lah. Us legitimate buyers and sellers got to suffer cos of those in the drug trade sad.gif
craxors
post Feb 28 2022, 12:26 PM

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post Feb 28 2022, 12:26 PM

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TSjishu
post Feb 28 2022, 12:44 PM

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QUOTE(andyng38 @ Feb 28 2022, 12:07 PM)
Last year I got a similar case, J&T Jln Chan Sow Lin. After about 3 or 4 days it was released for delivery. Someone told me if there were covid cases at a branch/sorting center, they'll quarantine the packages at that time till they complete their investigations...i dunno if that is true or not. Recommend u disinfect yr package if and when it arrives, just as a precaution.
*
QUOTE(bobkiit @ Feb 28 2022, 12:07 PM)
Experienced once, contacted JnT . They said just routine nothing much to worry about. Asked me content of parcel and one day later they delivered my item.
*
QUOTE(haturaya @ Feb 28 2022, 12:08 PM)
COVID-19 outbreak at the centre...
*
QUOTE(even_steven @ Feb 28 2022, 12:12 PM)
J&T will put any kind of status available to undelivered parcel as long as it help their KPI.
*
Thank you for the positive output because ayam already thinking bad thing happened to my parcel only.
Hoepfully the item will arrived in the coming days
DeyBeardy
post Feb 28 2022, 12:46 PM

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They playing the game first, to see if its safe for you or not

QUOTE(jishu @ Feb 28 2022, 12:00 PM)
I bought game from Impulse Gaming (So their delivery is from Johor), and after almost 4-5 days, still not arrive

So 2 days ago I called J&T Express and finally today the status got update, but updated to "On Hold (Parcel is under investigation)"
user posted image
What's that supposed to mean?

Should i accept the fate that the item was missing/stolen/gone already??
Anyone with this "Parcel is under investigation" for J&T Express, care to share your experience? Thanks
*
HolySatan
post Feb 28 2022, 05:42 PM

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J&T dah songlap


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