Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

Investment Kenanga Digital Investing (KDI), KDI Invest, KDI Save

views
     
Billy.Who
post Mar 2 2022, 01:49 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


Signed up yesterday. Still waiting for account activation.

Someone mentioned in an earlier post that it also took them about a day for approval as well.

Wonder if using a referral code would've sped up the process..
Billy.Who
post Mar 2 2022, 08:18 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


QUOTE(4eyeco @ Mar 2 2022, 01:58 PM)
I signed up yesterday morning around 8am++, by evening time, my account is activated
*
Account has been activated.

It was quite quick actually.. Signed up yesterday night.. got the approval email at 3PM
Billy.Who
post Apr 5 2022, 07:11 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


Has anyone experienced a delay with deposits to KDI save?

In my case, I made a deposit last night and even got the confirmation email this afternoon (this is usually sent out after 4PM) that the funds have been invested.

The dashboard still hasn't been updated though and the Transactions tab also states that the funds are still 'pending'.

Hope its just a regular delay but it seems weird given that the confirmation email has been sent.
Billy.Who
post Apr 5 2022, 07:28 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


QUOTE(Billy.Who @ Apr 5 2022, 07:11 PM)
Has anyone experienced a delay with deposits to KDI save?

In my case, I made a deposit last night and even got the confirmation email this afternoon (this is usually sent out after 4PM) that the funds have been invested.

The dashboard still hasn't been updated though and the Transactions tab also states that the funds are still 'pending'.

Hope its just a regular delay but it seems weird given that the confirmation email has been sent.
*
Just contacted support to raise the issue..

Their interface really needs to be improved lol..

Your messages have a 150 character limit. That going to be quite a challenge to describe your problem if you have a complicated issue..
Billy.Who
post Mar 28 2025, 12:39 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


Has anyone who has made withdrawls the 'proper way' (submission made before the 11AM cut-off time on a working day) experience delays in receiving the funds?

The posts here about delays seem to be due to withdrawls submitted on weekends/public holidays..
Billy.Who
post Mar 28 2025, 03:34 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


QUOTE(Medufsaid @ Mar 28 2025, 01:58 PM)
happened to me once. but not since, and not this week also
*

*

QUOTE(Optizorb @ Mar 28 2025, 02:37 PM)
can happen from time to time, though mostly so far received in the same day
*
Do you recall how long the delay was? An extra 1 day?

Was planning to withdraw on Apr 1st but since it may be a holiday due to Raya I might as well do it at night or Tues morning instead. Just hoping that the funds will clear by the 3rd or 4th.

This post has been edited by Billy.Who: Mar 28 2025, 03:40 PM
Billy.Who
post Mar 28 2025, 05:44 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


QUOTE(Medufsaid @ Mar 28 2025, 04:46 PM)
Billy.Who delayed by 1 day only.

you withdraw on Apr 2nd morning before 11am. don't try to withdraw on Apr 1, you'll lose interest
*
If I'm withdrawing on Apr 1st, I'll do it late in the evening. Noticed that on weekends and public holidays the interest will be credited/updated around ~7-8PM so I guess it should be safe if the withdrawl request is made afterwards.
Billy.Who
post Apr 22 2025, 06:24 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


Seems I've been lucky. Per my previous posts, I've made 2 withdrawls recently and I've been fortunate to receive the funds relatively quick.

The withdrawls were made at night and I'd receive 2 acknowledging emails, the first immediately after withdrawing and another email around 4PM the next day. The funds would then be deposited into my account (AmBank) by late evening around 9-10PM.
Billy.Who
post May 2 2025, 05:53 PM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


QUOTE(Optizorb @ Apr 22 2025, 06:36 PM)
you made withdrawal on Friday?
*
Don't think it was a Friday. Both withdrawls were made before a working day. I think one was made on Sunday night
Billy.Who
post May 3 2025, 01:16 AM

Getting Started
**
Junior Member
137 posts

Joined: Dec 2016
From: Petaling Jaya


QUOTE(Optizorb @ May 2 2025, 06:06 PM)
ya so you cant call yourself lucky.

cause it only affected that Friday's withdrawal..

i believe it will affect everyone, when it happens..
*

I recall its already been established that making withdrawls on a Friday is not optimal since it won't be processed until the next working day which would be Monday. Same goes for public holidays.

Weren't some of the previous posts about withdrawls made on working days but the users somehow experienced delays.. Hence I was lucky since my withdrawls were on/right before working days and I did not encounter any issues

 

Change to:
| Lo-Fi Version
0.0868sec    0.57    7 queries    GZIP Disabled
Time is now: 9th December 2025 - 01:27 AM