Help - Netflix cant stream 4k UHD, using PC
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 Jan 6 2022, 11:40 PM, updated 4y ago
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#1
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Probation
0 posts Joined: Jan 2022 
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Hi
any sifu can help? tried everything but still doesnt show 4k in my pc.... i bought 2 hdmi splitter (ugreen and vention) , i read on the net it can stripped of the HDCD protection but its not working 1) my account is premium 2) 500mbs connection i am using xiaomi tv....i contacted the netflix CS they said china tv not supported |
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Jan 7 2022, 01:54 PM
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#2
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Senior Member
1,844 posts Joined: Jan 2003 From: Kingdom of Sarawak  
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QUOTE(marufai1984 @ Jan 6 2022, 11:40 PM) Hi only netflix certified devices support 4Kany sifu can help? tried everything but still doesnt show 4k in my pc.... i bought 2 hdmi splitter (ugreen and vention) , i read on the net it can stripped of the HDCD protection but its not working 1) my account is premium 2) 500mbs connection i am using xiaomi tv....i contacted the netflix CS they said china tv not supported  PC browser doesn't work, to get 4K on PC, make sure you're using win10 and get the Netflix app from the MS Store |
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Jan 8 2022, 02:26 PM
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#3
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Probation
0 posts Joined: Jan 2022
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QUOTE(greyshadow @ Jan 7 2022, 01:54 PM) only netflix certified devices support 4K i using netflix app and window 10, i already follow all the instructions from netflix, wondering would it be TV model issue?PC browser doesn't work, to get 4K on PC, make sure you're using win10 and get the Netflix app from the MS Store |
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Jan 8 2022, 04:25 PM
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#4
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Junior Member
451 posts Joined: Oct 2006 
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Did you select shows or movies that's 4k capable?
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Jan 9 2022, 03:49 PM
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#5
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Probation
0 posts Joined: Jan 2022
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QUOTE(ray148 @ Jan 8 2022, 04:25 PM) Did you select shows or movies that's 4k capable? of course |
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Jan 9 2022, 08:08 PM
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#6
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Senior Member
1,844 posts Joined: Jan 2003 From: Kingdom of Sarawak
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QUOTE(marufai1984 @ Jan 8 2022, 02:26 PM) i using netflix app and window 10, i already follow all the instructions from netflix, wondering would it be TV model issue? mind sharing your actual setups? |
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Jan 10 2022, 12:18 AM
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#7
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Probation
0 posts Joined: Jan 2022
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QUOTE(greyshadow @ Jan 9 2022, 08:08 PM) mind sharing your actual setups? i am using rtx 3080 and redmi max 86 tv, i dont think its my pc problem.... |
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Jan 10 2022, 08:32 AM
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#8
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Senior Member
1,844 posts Joined: Jan 2003 From: Kingdom of Sarawak
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check your cable also, make sure it's legit minimum HDMI 1.4 cable, older or some cheapo cables won't be able to support 4K
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Jan 10 2022, 10:19 AM
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#9
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Probation
0 posts Joined: Jan 2022
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QUOTE(greyshadow @ Jan 10 2022, 08:32 AM) check your cable also, make sure it's legit minimum HDMI 1.4 cable, older or some cheapo cables won't be able to support 4K bought ugreen 2.0 hdmi cable...less than 3 meter... |
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Jan 10 2022, 10:23 AM
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Senior Member
1,844 posts Joined: Jan 2003 From: Kingdom of Sarawak
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then most likely it's TV issue already
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Jan 10 2022, 12:41 PM
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Senior Member
1,453 posts Joined: Dec 2007
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check the bitrate after a couple of mins after starting the movie. sometime takes a while for netflix app to change the reso to the highest setting (4k).
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