Has anyone here kena white screen of death issue before on the 13 Pro Max ? The display is frozen bright white, and the touch functions are non-responsive.

Hi everyone, quick question.

Is the RM409 price for the iPhone 13 Pro Max battery replacement at the Apple Store in TRX the final amount, or are there any additional charges (e.g. labor or diagnostic fees)?
I noticed that other retailers list slightly higher prices:

Machines: RM429
Switch: RM435
iTWorld: RM428

Just trying to confirm before heading over. Appreciate any insights—thanks!

I got charged RM409, all in. 13Pro. Dec 2024.

Thanks bro. How long did it take for them to replace the battery?

Sharing my experience of changing screen for Iphone 13 Pro in TRX Apple store

31/12, phone hit green screen, quickly check if any appointment available in TRX, but fully booked on 1/1.
1/1, went to TRX apple store to check if walk in is available, was told walk in not possible during weekend / pub holiday. End up book 2/1 1510 slot
1/2, reached trx around 1500, staff serve pretty fast, was told it is a common issue for 13 Pro and Pro Max. Went through some diagnosis to make sure the other function works fine, then was told apple will replace the screen for free if the issue is not due to water/fall, they have this special programme. I also asked why there is no callback for this, and the staff mentioned that issue not happen in US/ worldwide, but only happen in SEA. 🙄

Picked up around promised time 1745. The phone got revived and probably can wait until 17 or 18 😆.

I would suggest if anyone hit green/ white / yellow screen for 13 Pro and Pro Max can just straight ahead go to trx apple store for replacement, before going any third party.

Thank you so much for your sharing!! So fortunate to come across this thread bcos was nearly go to 3rd party repairment...
went to trx yesterday morning, went thru the verification process as above, and entitled to change for free 
Overall took about 3 - 4 hours 
Lowyat forum still the best place for sharing  :thumbsup:

Using my IP13PM with the iOS 26 so far is very disappointing. Feel like the UI's smoothness is just like using old Android phones.

I can still see the icons loading slowly when i unlock my phone. I know the icons can be customise into clear or dark mode following the sunset or sun rise.. but i set default, still my icons loading once in a while..

Safari is shit now..sometimes can't load a page.. and network intermittent dc..

Anyone encountered this too?

Using my IP13PM with the iOS 26 so far is very disappointing. Feel like the UI's smoothness is just like using old Android phones.

I can still see the icons loading slowly when i unlock my phone. I know the icons can be customise into clear or dark mode following the sunset or sun rise.. but i set default, still my icons loading once in a while..

Safari is shit now..sometimes can't load a page.. and network intermittent dc..

Anyone encountered this too?

There's new update, ios26.1 already released, give it a try 🐝

IP13P here. Used 26, 26.0.1 and 26.1 (installed this morning). No such issues so far.

Thanks for the reply. Yesterday I updated to iOS26.1.. still observing it.. but for icons wise, there are fixed. no more loading after unlocked..