Hi,
Recently my Shopee Account Restricted due to Violation of Policies!
Anyone having such issue? What's wrong?
I'm just a standard buyer.

Your experiences and advices are appreciated!

For got to attach the error screenshot! Here you go!


Attached thumbnail(s)

let me guess: u ordered thing or two from your own shop/spouse using different account?

So maybe actually first let us know what have you done to trigger such restriction? Did you do some shady things or were they the ones being oversensitive?

Shopee sucks anyway. They kenot tahan pipul game their system to get more discounts. Their whole stupid app is a game to get discount anyways. They made the app this way. Then pikachusurprise.jpg when someone does it.

One household 2 account?
Try call and ask

Got problems meh? My household 2 different users with same address no problems at all.

try call n ask....

parking..want to know also.

Only 1 which is me who using Shopee in the house leh! Wierd , right?

I always check the finally payment before top up. Including back & forth check out & adding discount vouchers & coins. Does this caus "suspicious" ?
Nothing else...

Oh? Do you mean the Discount Vouchers caus the issue?

As mentioned, definitely ONLY 1 account here!

i dun know. i just read a thread by a crazy TS who also got same issue. If u use multiple accounts to game the discount code, got possibility of ban

https://forum.lowyat.net/index.php?showtopic=5137351&hl=

Definitely something else. I also do that often, don't see I get banned for that. So have you contacted their CS and see what dumb reason they give?

don't think it is not allowed. Although free shipping, but will increase their overall revenue too. Probably TS did smtg shady like dealing outside shoppe. the system very pro can detect it. Possibly ts give his hp number to the seller ask the seller to contact him. straight ban one.

This post has been edited by Accord2018: Oct 18 2021, 07:41 PM

so another case of a crazy TS pretending to be innocent. haish

Bro what? Where got such policy

Good luck getting anything out of support. Last time I tried find out why my review comment censored it took a month lots of messages and live chats to find out exactly why.

You can always chat with CS and ask whats the issue. they'll inform you.

Live chat CS might hang up on him if they decided its not in their interest to tell TS. I had at least 2 chats terminated while waiting when I asked why I was censored. They said wait we will refer to supervisor 5mins later suddenly session ends. Other live chats promised to email me etc.

This post has been edited by KopiChia: Oct 18 2021, 10:16 PM

did you type out your phone number in any of the chats with any seller?

your experience, my experience and TS's experience may be different. A seller and I keep nudging CS for like 2 weeks after we agreed with to settle with return refund baru we got respond from them.
In the end TS still have to contact CS 1 way or another.. unless he really did something illegal la then diam2 get a new phone number and hope no need to verify mykad.

shope account kena banned come pkpb at forum tsk tsk tsk.

if really innocent go call/email them to find out the real reason lah.

these is banned by automatic detection, could be false positive, could be something u did nobody here really knows except shopee cs.