let me guess: u ordered thing or two from your own shop/spouse using different account?

So maybe actually first let us know what have you done to trigger such restriction? Did you do some shady things or were they the ones being oversensitive?

Shopee sucks anyway. They kenot tahan pipul game their system to get more discounts. Their whole stupid app is a game to get discount anyways. They made the app this way. Then pikachusurprise.jpg when someone does it.

One household 2 account?
Try call and ask

i dun know. i just read a thread by a crazy TS who also got same issue. If u use multiple accounts to game the discount code, got possibility of ban

https://forum.lowyat.net/index.php?showtopic=5137351&hl=

Definitely something else. I also do that often, don't see I get banned for that. So have you contacted their CS and see what dumb reason they give?

don't think it is not allowed. Although free shipping, but will increase their overall revenue too. Probably TS did smtg shady like dealing outside shoppe. the system very pro can detect it. Possibly ts give his hp number to the seller ask the seller to contact him. straight ban one.

so another case of a crazy TS pretending to be innocent. haish

Good luck getting anything out of support. Last time I tried find out why my review comment censored it took a month lots of messages and live chats to find out exactly why.

You can always chat with CS and ask whats the issue. they'll inform you.

Live chat CS might hang up on him if they decided its not in their interest to tell TS. I had at least 2 chats terminated while waiting when I asked why I was censored. They said wait we will refer to supervisor 5mins later suddenly session ends. Other live chats promised to email me etc.

did you type out your phone number in any of the chats with any seller?

your experience, my experience and TS's experience may be different. A seller and I keep nudging CS for like 2 weeks after we agreed with to settle with return refund baru we got respond from them. 
In the end TS still have to contact CS 1 way or another.. unless he really did something illegal la then diam2 get a new phone number and hope no need to verify mykad.

shope account kena banned come pkpb at forum tsk tsk tsk.

if really innocent go call/email them to find out the real reason lah.

these is banned by automatic detection, could be false positive, could be something u did nobody here really knows except shopee cs.

I kena before about 2 years ago. 4 ppl in household. We were using 5 accounts for this house. For obvious reasons lah. free shipping, vouchers, coins, Shopee Quiz. Anyway 4 of them got banned. 1 escaped, dunno why. The 4 reinstated a few days later. Shopee wanted to make sure that the ppl actually exists. The fifth account was actually a mistake cos my wife forgot her password so she created another one. Then later she remembered the password.

3 more accounts using in-laws house and my other unoccupied house, not affected.

Anything that you may have done to trigger this? You should get an email stating the reason. Mine were things like "free shipping voucher abuse" or just "voucher abuse".

Multiple accounts under one phone IMEI?
Using emulator?
Same card in different account?

As far as I know different account but same delivery address is ok.

u flame in chat thats y

For free shipping, quite sure it's the house address. Payment method as well. All my family's accounts use the same. Easy to detect. Nothing wrong though if it's legit.