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How to get return and refund in Shopee?, After clicking order received?
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pretty23
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Oct 17 2021, 02:00 PM
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This model warranty 5 years for the machine device only.
adapter is sold separately, but said got 3 years warranty.
But now you seem hard to return it. Best purchase from local pharmacy shop to get the dealer shop chop sign on hard copy warranty card.
This lesson not so expensive for TS to learn. Next time be more smart.
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pretty23
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Oct 17 2021, 03:12 PM
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QUOTE(kidmad @ Oct 17 2021, 02:53 PM) that's why avoid shopee lazada by right got item doubt it just return.. report to agent fake. Don play play. This omron product original packing is sealed packing. This is holy trap if you wish to return then it must be fully original pattern include packing. Electronic product once sealed packing open mean you bear it your own way.
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pretty23
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Oct 17 2021, 08:50 PM
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QUOTE(kidmad @ Oct 17 2021, 08:08 PM) that's crazy.. by right if they are selling an unauthorized medical equipment, shopee should take action but knowing this company doubt you will be getting anything in return.. if TS have the time being shopee to tribunal.. this shopping platform is irresponsible. actually not only this product. A lot other products are grey import. Due to middle man so call dealer or official distributor selling too high price. Some time people won't care about it. You can see that link which TS provided. So high rating. normal market you cant get the price which TS buy.
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pretty23
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Oct 17 2021, 11:28 PM
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QUOTE(customer2 @ Oct 17 2021, 11:03 PM) I dont even know if this item is authentic or reliable or not. I dont dare to give to old people to use. I checked the company in the warranty card. I cant find any information about the company in the Internet or Google Map. VV Healthcare Sdn. Bhd.the card is correct, but why no state model no# and serial no#? I can tell you, original pack is sealed.
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pretty23
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Oct 17 2021, 11:39 PM
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QUOTE(customer2 @ Oct 17 2021, 11:34 PM) This is my first time purchasing Omron blood pressure monitor. Are the box and the plastic packaging for each items sealed? I planning to get one from Alpro pharmacy. Nope. The whole box sealed only. The inside component no. Normally if customer buy then on the spot open in front of customer and chop sign company name + date stamp. You want to know the company you bought right? Tomorrow you can try calling them. See the company is real or fake. And you can go to any clinic check your blood pressure and bring together this device along to compare. If nothing different should be ok. Grey import is not fake item nor counterfeit product. Just no pay duty tax or cheaper middle man commission.
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pretty23
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Oct 17 2021, 11:51 PM
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Now I put money in TS pocket. Lesson learn this time so next time be more smart.
Please update the outcome, see anything can help you or not.
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pretty23
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Oct 19 2021, 01:34 PM
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QUOTE(customer2 @ Oct 19 2021, 12:45 PM) The VV Healthcare Sdn Bhd no. cannot be reached (nombor yang anda dial is not in service) . Guess the warranty card issused is fake. LOL... I think you need lodge a case in KPDNKK regarding this. See how their investigation.
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pretty23
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Feb 2 2022, 10:45 AM
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QUOTE(customer2 @ Nov 28 2021, 06:32 PM) Returned item to seller but seller keep reply with the same response which is to be refunded soon. After 3 weeks of waiting, I seek advise from TTPM. TTPM say I need to buy Shopee information from SSM and file a report to claim from Shopee. So I wrote email to Shopee about this, shopee take actions very fast and return money to my shopeepay under the reason of counterfeit item. glad to hear you win this case. cheer
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