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 Port Out From Maxis To Digi, After 3 days still haven’t receive sms

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budi1413
post Aug 12 2021, 09:05 PM

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QUOTE(azhar75 @ Aug 12 2021, 08:45 PM)
Errr...me never have issue when MNP-o from Maxis or Hotlink... never received any counter offer... just str8 get SMS confirmation from them to MNP-o on the same day...

Could be due to "selected" account or myKad....(?)

As far as me is concerned,  me's myKad is very popular among all telcos... they scared to play dirty or else me's good friend MCMC will be Thanos to them... LOL...
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prepaid should be no problem. but for expensive postpaid plan subscriber, they will most likely call ask why want to change telco and give some offer to stay with them.

QUOTE(poiy33 @ Aug 12 2021, 08:46 PM)
Lol. Really ar? But few days d i still got no call from them wor.
I just wanna port out quickly, their plan is expensive and line not stable at my area.
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3-5 working days if you can wait. otherwise lipot mcmc. laugh.gif
TSpoiy33
post Aug 12 2021, 09:18 PM

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QUOTE(budi1413 @ Aug 12 2021, 09:05 PM)
prepaid should be no problem. but for expensive postpaid plan subscriber, they will most likely call ask why want to change telco and give some offer to stay with them.
3-5 working days if you can wait. otherwise lipot mcmc. laugh.gif
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Haiz, continue to wait and see how long it takes. If really beh tahan will lipot to mcmc
incredibless
post Aug 13 2021, 09:41 AM

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I also porting out from Maxis to UMobile as not really happy with their coverage even with the higher price..still waiting for their message since yesterday. Already got a notification from UMobile saying pending from the current Telco since noon yesterday. Normally quite fast based on my previous experience Celcom > Maxis.
Oltromen Ripot
post Aug 16 2021, 12:19 AM

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QUOTE(poiy33 @ Aug 12 2021, 08:10 PM)
Yes, when i walked in to digi center i did telling them i am porting my main line and 2 sub line out from maxis.
The staff also show me all the info is being entered correctly and 3 new sim is given to me.
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I had this experience porting out from Celcom to Maxis (yes, i understand yours' is Maxis to Digi).

I wanted to port out 1 primary + 1 supplementary to join existing account on the receiving side. First time doing it as prim+supl, and all the while I am under impression it is always done as 1 application.

The maxis guy did it in front of me, and settling all the sign-offs, only then he informed me that he actually submitted 2 separate MNP applications for the 2 lines instead and not as 1. Then he told me that I then need to split the lines on donor Celcom side ASAP.

End up I incur a bit of loss as splitting the lines mean I had to spend on RM45/mth (suppl) + additional RM/days of it as a standalone account.


Port out/in was without hiccup as we are ready for the confirmation SMSes from Celcom, but the way Maxis staff submitted it left a distaste.

 

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