Hi there, I have walked in to digi center on Tuesday and requested to port in to DIGI from MAXIS. The staff help me to submit the request and gave me the sim card and ask me to wait for MAXIS confirmation sms within 48 hours. However until today I still didn’t receive any sms for MAXIS regarding the confirmation to leave. I have called to MAXIS and ask whether my account still have any outstanding or contract, answer is no. Digi did called this morning and say MAXIS rejected me for reason that one of my line is not in service/active, but i really feels that this is an excuse from MAXIS. My parents and I was using the phone to call or surf net and didn’t switch off either, it’s active for sure. Does it really takes that long to port out? I remember few years ago porting out from other TELCOS is quite fast which can be done within few hours. Anyone can advise on this matter?

Under Maxis 158 postpaid, 1 main 2 sub.

I see, if these two days still unable to settle then i will head to maxis center. Thanks

Yea, all 3 sim is current actively use by me and my parents.
Just pending for Maxis port out msg to arrive, but it still havent reach us after 3 days.

Yes, when i walked in to digi center i did telling them i am porting my main line and 2 sub line out from maxis.
The staff also show me all the info is being entered correctly and 3 new sim is given to me.

Nope, as long as all my sub is porting out together with my main line then will be no issue.

Lol. Really ar? But few days d i still got no call from them wor.
I just wanna port out quickly, their plan is expensive and line not stable at my area.

Haiz, i’m sure that all my sim is active, no outstanding and no contract. Don’t know when only they willing to release me.

All under 158 at least 2 years d haha. Using Maxis for 4-5 years

Haiz, continue to wait and see how long it takes. If really beh tahan will lipot to mcmc