From what I tested on unifi fibre:
If you're using old devices for speed test 100 Mbps, you can only get actual speed result when using 5ghz wifi.
If you're testing with wifi 6 device, you can get actual speed result using either 2.4 or 5ghz wifi connection.

Don’t ever upgrade your plan thru agent phone call.

sometimes speedtest isnt a perfect way to measure, unless you able to measure the speed direct to your isp.

for most of us 30mbps is good enough(for single user), what trouble us is when there are multiple users need to use the internet at the same time.

like speedtest only connect to a point and try to use the max speed to/from that point, but if multiple users use internet at the same time, 99% of all the time they do not access to the same server/ip, so even you get max speed like 30mbps from a server, you can still get higher from multiple servers.

Thanks to you the agent with the commission can put food on the table, petrol in the car and go cheong a few times.

Yes they just upgrade over the air Iirc.

I upgraded from 100mbps to 300mpbs. It was implemented over night.

If you're using maxis, then open the maxis app. You can check from there.

This post has been edited by CertifiedHomphobe: Jul 28 2021, 12:23 PM

They always said via WiFi sure will not get full speed. Like mine 30, speed test 26+ ,they said this speed already consider very good! 😳

Wah... Saved a lot! But the router? I have to grab one also! Which would you recommend & price? So,the provided modem just keep using it will do?

I think fiber? Old condo.

check either the TM modem /router is connected via phone line or fiber

many maxis promoter just keep asking u upgrade but not realize some users esp staying in condo only have the phone copper line connected which has the max limitation of 30mbps transfer speed.

So regardless what package u use, it reaches max 30mbps

I mean if you really sign 2 years contract, by right they should provide you with a brand new router and modem. Did you get a new router or still using the old one?

This post has been edited by andrekua2: Jul 28 2021, 01:54 PM

ensure your condo can support >30mbps

i know my condo can support max 30mbps only, i am using Maxis 30M package.

Last few months agent called said can upgrade to 100M, i told him sure or not, my place only max 30M as i knew.

He said can, no problem.

I ask him double check, then he come back tell me sorry, cannot, max line capacity is 30M only....

As I know, maxis staff will come n change the router or what I not sure...

On TM, you can just say, your router are having issues, then change it while resign for 2 years again, but it may charge you RM 30 per visit la.
Unsure for Maxis one.

If you are old router that is not TP-link AC 1200, like D-link one, better keep it and using it as another extended Wi-Fi Router.

Yes, depend on condo is using Phoneline(VDSL) or Fiber, but there is not the best thing to look at.

In my hometown, TM first pull fiber for all double layer house, with 800M as top speed.
Then, they extended it before MCO 1.0 to all single layer house, with top speed of 30M...

So as you can see, not all Fiber are under 800M, many can cap at 30M.


For Op, next time can ask at here, less topic, and faster getting reply.
https://forum.lowyat.net/NetworksandBroadband

Also unsure, for TM they will upgrade your modem, IF it is 100M LAN port for 300M+ plan.

Got throttled is it

Wow... Ok! Will ask them to check out! Appreciate your suggestion!

Today, I tried to use Ethernet Cat5e cable from Modem to Router. Shocked! Can't deal with Internet! Then, when I switched back to Cat5 , Internet worked again! I repeat a few times with different Cat5 & Cat5e that I have, same result, Cat5e doesn't work!

I thought Cat5e perhaps will bring me a little better result, but not working at all!

What's wrong?

Modem: TP-Link VZ000-f3
Router: TP-LINK Archer C5v

** I even can't find VZ000-f3 online! 🤕