Maxis Home Fiber 100Mbps, Speed test 30Mbps 😳
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 Jul 28 2021, 12:56 AM, updated 5y ago
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#1
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Senior Member
2,512 posts Joined: Sep 2007  
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Hi,
Last week, Maxis called up to promote the upgrade from 30Mbps to 100Mbps plan for only additional RM40+- per month. I did confirmed to proceed over the phone, but no further action from Maxis. Today I checked on my router and noticed that LAN 2 shown 100Mbps! (As attached photo shows). Does it mean upgraded? Then, I immediately do a speed test. Unfortunately, only showing result at 27.63Mbps! I missed something? Attached thumbnail(s) 
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Jul 28 2021, 01:10 AM
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#2
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Senior Member
2,512 posts Joined: Sep 2007
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QUOTE(jetblast @ Jul 28 2021, 01:00 AM) Your Router only support 100mbps. That is the rated speed of lan not the actual speed. But if you subscribe for 100mbps then I guess you don't need a new router. Personally a gigabit router would be better Oh? So does it mean I'm still with 30Mbps? |
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Jul 28 2021, 03:14 AM
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#3
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Senior Member
2,512 posts Joined: Sep 2007
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QUOTE(failed.hashcheck @ Jul 28 2021, 01:13 AM) Nobody know. What does it mean?But for sure that 100mbps has nothing to do with your internet speed. Its lan speed. Speed test via Router WiFi 30 but LAN cable test will get 100? QUOTE(gogocan @ Jul 28 2021, 01:25 AM) Why is it a promotion? 30Mbps is RM 90 100Mbps RM 129 only. Why u need to add RM 40. What?! Seriously? Contract for 2 years lagi!The promotion i get us upgrade 30 Mbps to 100Mbps 1st year maintain RM 90 2nd year pay normal price RM 129 |
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Jul 28 2021, 04:10 AM
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#4
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Senior Member
2,512 posts Joined: Sep 2007
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QUOTE(musteck @ Jul 28 2021, 03:51 AM) I got similar offer few months back, but the agent told me there's no contract binding, after 1 year can revert back to 30mbps if not satisfied. So those phone calls are all agent?! Should we proceed? |
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Jul 28 2021, 12:47 PM
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#5
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Senior Member
2,512 posts Joined: Sep 2007
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QUOTE(gogocan @ Jul 28 2021, 07:30 AM) But as usual those 100Mbps is just a marketing gimmick..for the past 1 month i only manage to reach 90Mpbs once..and most of the time the speed hovering around 70 Mbps. They always said via WiFi sure will not get full speed. Like mine 30, speed test 26+ ,they said this speed already consider very good! 😳I gonna file a complaint to maxis and MCMC soon. QUOTE(andrekua2 @ Jul 28 2021, 08:25 AM) Bro, Wah... Saved a lot! But the router? I have to grab one also! Which would you recommend & price? So,the provided modem just keep using it will do?If you signed 2 years then they should have come and installed a new router + modem. You should have just port out. Request port out and they offered RM30 off for a year if I upgraded to 100Mbps with no contract (provided you dont take their new router, modem still can be upgraded if too old). Now already 7 months using 100Mbps for RM99. QUOTE(frequency @ Jul 28 2021, 09:04 AM) first, u are on fiber or copper phoneline ? I think fiber? Old condo. |
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Jul 29 2021, 04:47 AM
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#6
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Senior Member
2,512 posts Joined: Sep 2007
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QUOTE(frequency @ Jul 28 2021, 01:13 PM) check either the TM modem /router is connected via phone line or fiber many maxis promoter just keep asking u upgrade but not realize some users esp staying in condo only have the phone copper line connected which has the max limitation of 30mbps transfer speed. So regardless what package u use, it reaches max 30mbps QUOTE(seongmeng @ Jul 28 2021, 03:01 PM) ensure your condo can support >30mbps Wow... Ok! Will ask them to check out! Appreciate your suggestion!i know my condo can support max 30mbps only, i am using Maxis 30M package. Last few months agent called said can upgrade to 100M, i told him sure or not, my place only max 30M as i knew. He said can, no problem. I ask him double check, then he come back tell me sorry, cannot, max line capacity is 30M only....  |
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Jul 29 2021, 04:52 AM
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#7
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Senior Member
2,512 posts Joined: Sep 2007
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Today, I tried to use Ethernet Cat5e cable from Modem to Router. Shocked! Can't deal with Internet! Then, when I switched back to Cat5 , Internet worked again! I repeat a few times with different Cat5 & Cat5e that I have, same result, Cat5e doesn't work!
I thought Cat5e perhaps will bring me a little better result, but not working at all! What's wrong? Modem: TP-Link VZ000-f3 Router: TP-LINK Archer C5v ** I even can't find VZ000-f3 online! 🤕 |
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