Hi,
Last week, Maxis called up to promote the upgrade from 30Mbps to 100Mbps plan for only additional RM40+- per month. I did confirmed to proceed over the phone, but no further action from Maxis.

Today I checked on my router and noticed that LAN 2 shown 100Mbps! (As attached photo shows). Does it mean upgraded?

Then, I immediately do a speed test. Unfortunately, only showing result at 27.63Mbps!

I missed something?


Attached thumbnail(s)

Your Router only support 100mbps. That is the rated speed of lan not the actual speed. But if you subscribe for 100mbps then I guess you don't need a new router. Personally a gigabit router would be better

This post has been edited by jetblast: Jul 28 2021, 01:04 AM

Oh? So does it mean I'm still with 30Mbps?

Yes. But maybe try reboot your router first. Then do another speedtest.

This post has been edited by jetblast: Jul 28 2021, 01:14 AM

Nobody know.
But for sure that 100mbps has nothing to do with your internet speed. Its lan speed.

This post has been edited by failed.hashcheck: Jul 28 2021, 01:13 AM

Reboot your router, then perform speedtest using LAN cable. If you're getting 30Mbps below, means maxis belom process lagi. Suggest you call and follow up with cs

upgrade ur device

100mbps for LAN or recent device

Why is it a promotion? 30Mbps is RM 90 100Mbps RM 129 only. Why u need to add RM 40.

The promotion i get us upgrade 30 Mbps to 100Mbps 1st year maintain RM 90 2nd year pay normal price RM 129

Agent commission RM480

make sure u use 5ghz wifi to do speed test..

What does it mean?
Speed test via Router WiFi 30 but LAN cable test will get 100?


What?! Seriously? Contract for 2 years lagi!

I got similar offer few months back, but the agent told me there's no contract binding, after 1 year can revert back to 30mbps if not satisfied.

So those phone calls are all agent?! Should we proceed?

I suspect those agents simply con ppl by empty promises. just to get ppl sign up. Damn this is very unethical

Hopefully I can revert back to 30mbps after a year, since I'm not quite benefit from the extra speed, I'm not using any 4k streaming services, and only occasionally download big files, 30mbps still adequate for now.

How you connect to the internet basically:

PC <-Connection-> Router/Modem <-Connection-> Internet

Your screenshot is this:

PC <-100Mbps-> Router/Modem

Maxis is supposed to upgrade this:

Router <-30Mbps-> Internet

to:

Router <-100Mbps-> Internet

So you are looking at the wrong thing. The only way to know your connection is to look at your bill, check your account status, via call or online, or wait til they inform you that you have been upgraded. Then only do a speed test.

Depends on whether u need to change your old router. If u use old maxis router they will change it to new one and bind u with another 2 years contract.

I upgrade both my account..one with new contract one without contract (using own router)

This post has been edited by gogocan: Jul 28 2021, 07:23 AM

But as usual those 100Mbps is just a marketing gimmick..for the past 1 month i only manage to reach 90Mpbs once..and most of the time the speed hovering around 70 Mbps.

I gonna file a complaint to maxis and MCMC soon.

Bro,

If you signed 2 years then they should have come and installed a new router + modem.

You should have just port out. Request port out and they offered RM30 off for a year if I upgraded to 100Mbps with no contract (provided you dont take their new router, modem still can be upgraded if too old). Now already 7 months using 100Mbps for RM99.

that is LAN speed.. not internet speed..

first, u are on fiber or copper phoneline ?