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 Hotlink Pantas 5G

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shinichi88
post Aug 27 2021, 10:07 AM

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Joined: Sep 2005
From: Selangor
My partner switch to Hotlink, using the website mentioned
and already got the Sim Card for free..

But the MNP Port In is still rejected/stuck..
23th Request from website.
25th Got Sim card.
26th Port In rejected & call 123 to resubmit again on the night.
shinichi88
post Aug 27 2021, 10:19 AM

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Senior Member
982 posts

Joined: Sep 2005
From: Selangor
QUOTE(beebee1314 @ Aug 27 2021, 10:11 AM)
Siapa reject? Current telco reject? MNP requires you to answer your current telco phone call or reply an sms to confirm you want to port out. Did you properly port out your current telco? I had this issue before when I port out from digi to umobile last time. Digi send sms to confirm, which I replied yes. But subsequently umobile port in was rejected, and I call them to verify. They say digi didn't process my port out correctly.
*
Not sure who to blame now..
On 25th,
I've contact Yoodo (current telco), said haven't request from Hotlink.. Once got the request, will have email.. and have to click the provided click..
When contact Hotlink (right after got the SIM card), they ask for the card 19 barcode number to send the MNP.

On 26th night,
No email or what so ever,
I check back the hotlink order tracking website, it stated Port In rejected. Itu sahaja.. doh.gif
Call 123 again, and the CS said will resubmit the Port In request.
Not able to contact Yoodo, since already pass 10pm.
shinichi88
post Aug 27 2021, 10:46 AM

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Senior Member
982 posts

Joined: Sep 2005
From: Selangor
QUOTE(beebee1314 @ Aug 27 2021, 10:27 AM)
Oh so you haven't receive any port out confirmation email from yoodo? If you haven't receive, means hotlink didn't process. Error at their end d. Ya yoodo is email eh. I really hate yoodo using email to process port out request.

I remember last time when I port out from yoodo come back to digi, I miss their port out email twice. First time I request, they send next day, and email valid for I think, an hour only. When I open email, the port out email already expired. Second time I request, again 2 days later ka send. They expect me sit down all day wait email. Kena third time baru successful.

But if u didn't receive any email, confirm hotlink issue.
*
Ok.. got the email from Yoodo... already click the link and Yoodo acknowledge the port out request.
Now waiting game again.

 

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