Hotlink Pantas 5G
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 Aug 24 2021, 09:35 AM
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#1
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Senior Member
1,127 posts Joined: Jan 2003 
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QUOTE(megahertz @ Aug 17 2021, 02:45 PM) i hv done for me and my wife's number. quite fast. once u click upgrade and agree to pay rm5 for change plan, u will get the sms confirmation in instant. Change rate plan, wont affect the prepaid credit balance, right? |
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Sep 12 2021, 08:10 AM
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#2
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(wongmunkeong @ Sep 3 2021, 06:20 PM) Just sharing the "fun" of MNP / porting into Hotlink Internet 365 from Digi Next 15: Ahh, that explain alot. I been trying to MNOP my mum Digi Prepaid to Hotlink using the web... but never able to complete the checkout. Always hangs after IC verification and second TAC.1. on Hotlink website, initiated MNP 2. 3 days later SIM arrived via courier - good service, called ahead & stuff to ensure i'll be around 3. 4th day: a. 10am+ received SMS from Digi on whether i wish to port out, and must reply "Y" to the SMS within 3-4 hours. Done b. 5pm+ received SMS from Digi "Sorry your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARY. Please call 016-2211800 for help". sigh.. called & was told nothing was wrong with my prepaid - still valid until mid Sep. I was instructed to call Maxis to try to port-in again c. Called Maxis / Hotlink 1300820120. Ms Kavitha told me i need to WALK-IN to Maxis Centre to request to try port-in again. good lord.. keep in mind - initiated via Internet & i've already a Hotlink SIM + my current Digi Prepaid no issue on payment & no contract + pandemic MCO in Selangor now & need to go to Maxis Centre. both businesses' processes & control people should be shot in the head  |
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Sep 15 2021, 11:01 AM
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#3
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Senior Member
1,127 posts Joined: Jan 2003
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QUOTE(wongmunkeong @ Sep 3 2021, 06:20 PM) Just sharing the "fun" of MNP / porting into Hotlink Internet 365 from Digi Next 15: Ok, now i am at exactly the same experience like yours.1. on Hotlink website, initiated MNP 2. 3 days later SIM arrived via courier - good service, called ahead & stuff to ensure i'll be around 3. 4th day: a. 10am+ received SMS from Digi on whether i wish to port out, and must reply "Y" to the SMS within 3-4 hours. Done b. 5pm+ received SMS from Digi "Sorry your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARY. Please call 016-2211800 for help". sigh.. called & was told nothing was wrong with my prepaid - still valid until mid Sep. I was instructed to call Maxis to try to port-in again c. Called Maxis / Hotlink 1300820120. Ms Kavitha told me i need to WALK-IN to Maxis Centre to request to try port-in again. good lord.. keep in mind - initiated via Internet & i've already a Hotlink SIM + my current Digi Prepaid no issue on payment & no contract + pandemic MCO in Selangor now & need to go to Maxis Centre. both businesses' processes & control people should be shot in the head Digi denied request... When called up Digi, they said no problem to port out, simply ask me to go to get Maxis to submit request again. knn. really lousy telco wongmunkeong liked this post
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