I now having problem with Shopee. I purchase from official store, Unilever. Item was shipped out on 18 June. Item received at J&T LDC subang Jaya since 19 June. From 19 June till 30 June, nothing happen. Suddenly on 30 June, status changed to delivered. But I did not receive anything.

Raised refund, took them 5 days to respond. Sent me email, but the email cannot reply, keep delivery failure. Chat, no respond. No other alternative email to sent to.