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Shopee Dispute Problem, Warning everyone about Shopee
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botlife
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 Jul 2 2021, 12:11 PM
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Getting Started
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i think story not complete
cause my own experience with shopee they usually biased towards buyer, whenever got dispute they take buyer argument one
i experience late send also i cancel, and seller reject, then i cancel say cannot wait need fast, so shoppee accept and refund
also like goods come not complete, order 5set come 4set, i take photo and shopee accept and refund for the set
so to say shopee biased towards seller like not full story somehow
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botlife
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Jul 2 2021, 12:25 PM
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Getting Started
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QUOTE(chriskk @ Jul 1 2021, 04:19 PM) At the point where seller update with DHL number, I expected the item to be delivered within 2 days via DHL, so I accepted it since buying from another seller also start process again to wait for item to be delivered. I only decided to cancel/refund request once i found out the package is fake/empty package. if empty then is bigger issue than late, its stealing money directly,, shopee supposely even more agresive in protecting your interest i think QUOTE(Roman Catholic @ Jul 1 2021, 04:22 PM) TS how is it possible for the shipping company to call and inform you that your package was empty ? Is it their duty to open your package ? X-men professor X deliver the goods |
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botlife
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Jul 2 2021, 12:34 PM
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Getting Started
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QUOTE(chriskk @ Jul 1 2021, 04:28 PM) it's the rider who called me and I think he was just worried he's making a mistake sending an empty package - and it's very obvious it's empty. it's literally a small plastic package which has absolutely no feeling of any item inside it. You can just take any empty plastic and feel it - you will understand what I mean then. usually courier with have the weight record so no worry one if weight already not correspond to ur item, or the weight only reflect the envelop weight, then its obvious what was going on shopee can check trace these info and decide take ur argument/not one |
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