I just got a 1.32.xxx.xx IP prefix for my connection. Is this a new pool? Never got it before.

Previously was using the "good" 60.53.xxx.xx but dunno what happened when I was out and returned home to find out I was on 210.xxx.xxx.xx and as usual, connection to SG-M247 VPN went to sh*t. Switched around with router, 115.xxx.xxx.xx or 147.xxx.xxx.xx all koyak.

After 20 minutes disconnect/reconnect, arrived at this 1.32.xxx.xx and my connection is blazing

Connection: UniFi 500 // Location: JB

Straight TM. First time seeing speeds exceed my connection by so much...


VPN: Mullvad/SG-M247. Lower download can be down to VPN server load, but upload still double?! Did UniFi increase TX limit for the 500 plan?


Still don't know what will happen at night time peak hours though. Crossing fingers

Eh? I hope not. Later after trial end will they automatically upgrade me to 800 and make me pay more?
How can I check?

Strange thing is I 'm still not sure if this is some trial or not. Assuming the 800Mbps plan is RX-800 and TX-200, only my upload speed matches that, while my download speed peaks around ~600Mbps.

No call or text informing me of any trial, and I don't even remember what email I used to register all those years ago (probably Lavabit, which closed down after the Snowden thing), so not sure if they tried emailing me anything.


Yeah, I suspected today would be bad based on what happened to me in the afternoon. I checked their @helpmeunifi twitter and now they very smart trying to resolve complaints via DM instead of having discussion out in the open, in order to prevent their problem from trending.

As for me, rescued by VPN's Australia server again. On days like this confirm HK and JP also bad, don't even need to try. Just switch straight to that country where everyone speaks in an annoying accent, since they rely on a separate cable.

This post has been edited by dev/numb: Mar 19 2022, 10:48 PM

Ah, the good old TM "network optimization" again.

Better go prepare buckets. Confirm vomit blood next few days.

This one feel like we can never win. When some sites fast, other sites will suffer. Then if switch IP prefix, the situation terbalik. Then after a few days, everything will reset and we have to play IP prefix jackpot game again.

Maybe this is the new SOP to get better deal from TM now. Call them and say you want to terminate. When they ask why, you say want to switch to Maxis. Then wait for them to call you back with counter offer.

Of course, even if successful and you get good price, they'll probably make you sign new 2yr contract, so...

I called TM just now to mention I was considering termination and asked about the procedure. Also snuck in a "Maxis agent told me this and that" lie.

Will wait and see if they call back with a counter offer. I'm on Unifi500 currently paying RM179 (RM189.75 after sst). If I get a discount of at least RM30 and still retain my public IP and free phone calls, I might bite even if there's a 24month contract.

That RM30 will go to a OVHCloud 500mbps instance (roughly SGD10 if I sign-up for 24months) which I'll configure as a WireGuard tunnel to bypass TM's dodgy peering.

For me latency suddenly got worse. Then I found out I lost my preferred 60.xxx IP prefix. Grrrrr

On the other hand, latency to my SG VPN servers has more than doubled, with packet loss again. Download speeds are throttled too. Given up disconnecting/reconnecting today. All the IP ranges I'm getting are crap to SG. Now on 115.xxx and at least connection to JP servers are good, at the expense of higher latency.

After around 9pm past few days connection to SG VPN that’s using PCCW route koyak.
Not continuous. Sometimes jam, sometimes okay.

PCCW on left, Level3 on right. Both to M247 servers in SG;



This post has been edited by dev/numb: Dec 6 2022, 10:06 PM

Maybe email YB Fahmi Fadzil directly? His email address is on his official website. No idea if it will help or not though, since we don’t know if him or his staff even read them.

As long as TM can legally hide behind that “best effort” clause in your contract’s T&C, you cannot do anything apart from changing provider. Only regulatory body or government/minister got power over them. Make noise on twitter or write to soyacincau no use one.

This post has been edited by dev/numb: Jan 17 2023, 05:15 PM

Recently switched to IVPN (previously using Mullvad). They have a 1GBps MY server hosted on TheGigabit. So far so good. But I don’t think it’s cheap to rent your own instance from TheGigabit though (IVPN itself is already one of the more expensive VPN providers).

For SG, IVPN’s SG M247 servers take the Level3 route instead of PCCW. A lot better than M247-PCCW. Sometimes I double-hop entry-SG/exit-MY also quite good.

Previous page on this thread I posted comparison of PCCW vs Level3 during our peak-hour koyak time;
https://forum.lowyat.net/index.php?showtopi...ost&p=106078005

This post has been edited by dev/numb: Jan 18 2023, 03:34 PM

IP pool rarely makes a difference now. I’m in JB as well (Mt. Austin), and have been assigned all the IP ranges you listed, including the obscure ones like 124.13.xxx or 1.32.xxx and it seldom makes much of a difference. On bad days, basically there will be a period every hour that lasts anywhere between 5 - 30 minutes where certain peering routes get overloaded and TM will do traffic shaping or load balancing of some sort (I don’t know the exact technical term, sorry). The only difference your assigned IP pool makes is the time it occurs, but it almost definitely will occur once every hour for all these IPs.

Like you say, a VPN helps, but there are limitations. If the route to your VPN is through one of these overloaded peering providers, then it makes no difference. For example, for your VPN’s SG servers, it would depend on which datacenter they’re housed in and what peering hops are taken back to your TM IP address. In my experience, M247 and DataPacket/DataCamp servers in certain datacenters rely on PCCW, which is completely f@#ked when this issues happen. M247-Level3 is much more reliable. If what you say is true and OVPN relies on OVH, then you’re already in a quite good situation since (according to a poster here) OVH has a private peering agreement set up with TM.

Anyway, it’s a good idea to do proper traceroutes to any commercial VPN provider’s servers in the region before you commit to a subscription. Even then, it’s better to pay a bit more for a monthly sub rather than discounted yearly deals, since TMs peering situation may change at any time. Obviously rolling your own on a VPS is also great, ut those have their own limitations like reduced privacy (because most require CC details) and data caps.

This post has been edited by dev/numb: Jan 31 2023, 05:23 PM

Probably TM themselves sold it, or the agent who signed you up. 90% of all this personal info spreading is ISP or telco themselves. They sell to a data broker who in turn will sell it to any company that pays. After that, once the info go “downline” to marketing staff, they simply exchange lists between each other. All those property agent that randomly whatsapp you or insurance agents that call you directly, chances are your number/address originated from TM, Maxis, Celcom, Digi, etc.

For health/medical insurance there’s also a chance your info might have been shared by a private hospital you previously visited, particularly if you simply tick and sign all the documents during admission without reading (there’s actually a marketing section where you can tick the “don’t agree” box, but most people don’t notice it).

Actually, I think ISP/Telco by law also required to include the option in their forms for customers to decline promotional and marketing stuff, but I don’t know if they really follow or not, and since most people sign up via agents, the agent handling it most likely tick “yes” for everything on your behalf, and probably also saved your details on his phone to share with his friends working for insurance, water filter, solar panel, landscaping, etc companies.

This post has been edited by dev/numb: Feb 1 2023, 02:57 PM

Level3 (left) vs PCCW (right) to SG M247 servers during the usual koyak period just now.



Typical PCCW

Looks like it’s started again, our “traditional” end of year connection koyak. Actually, doesn’t even seem to be international this time. Peering to local MY hosting also got latency spikes and packet loss. >_>

Guess I was too optimistic thinking Gobind was on the job again and we wouldn’t experience this shit anymore. >_<

This post has been edited by dev/numb: Dec 22 2023, 10:10 PM

Noticed past few days my ping to SG VPN server improved greatly, even during peak night time.

Traceroute revealed change of peering provider. Previously mine was going through PCCW. Now Level3.

Very surprised. No wonder everywhere raining. Hopefully I didn’t jinx it with this post and it continues like this.

This post has been edited by dev/numb: Jan 15 2024, 09:53 PM