Hi,

My insurance agent seems to be MIA and seems like someone else is now my so-called ‘agent’.

I’m looking to re-appoint a different agent for my policies.. is it possible?

Call your insurance company.

Yes

nowadays insurance agent are useless

Ayam tot nowadays can buy directly via official website?

request his upline
no discount

Not without consent from the agent whom you bought your currently policy from. I've tried and they put up alot red tape just to frustrate you. Best way out is to buy any new policy with the agent of your choice.

If stand alone sure if with investment link alot money burn

Latest policy offered should be better in terms of coverage and benefits so canceling the old to buy the new can be beneficial in certain cases. Those who have a large portion of their premium tied in investment linked will lose out more the longer the policy is enforced so you either cut early or you die die also pay till matured. Also, take note not to cancel your old policy until at least 6-9 mths have passed since you bought the replacement policy. Insurer are known to take every chance to deny life/medical policy bought only months ago.

TS can go to their HQ and file a complaint that your agent is not giving you due service. The backup agent that's appointed to you probably comes from the agency instead of the insurer.

Thanks for all your replies and inputs, much appreciated.

I called Allianz (my insurance provider) and they said that it's possible and it's as easy as just sending a 'surat rasmi' to them, state the new agent name and agent code and the change will take place in 2 weeks time.

Cheers.

Prudential cannot easily change agent. try b4, premium will be revise. I believe to protect old agent from kill by new agent. since new agent might steal old agent client.

Ask faiz bmw 330i sunset orange, he as a prudential agent said the same things.

premium still the same?. prudential, premium follow old agent. once change agent, premium will be different. kek

Yes it is possible to change insurance agent.

You're mis-informed. There is no such thing that cannot change agent easily and that there is a premium increase when take over the policy servicing.

Agents that tell you that just want to earn from you as they will not be able to earn from your previous policy.

I had taken over policies as far as KL/Sabah (I am from Penang) and assist them with claims. Later if they top up/add on/refer people only will I earn. If they don't top up/refer also is okay, this business is for long term and more importantly is to help people.

Everything is right except the premium part. The premium changes is not to protect agents (agents is like us, just a small pebble in a quary). When you buy a policy, the premium is locked in for a certain period of time (assuming everything normal) and you can know at certain age, the premium will increase (because you're more likely to fall down injuring yourself due to old age) and many other factors like family history or vices (smoking drinking etc). That's why your premium doesn't go up every year (by statistic medical cost goes up every year), they instead go up once every few years. So when you change an agent, your policy will be review and the premium will be calculated base on the time it was being review so your premium sure go up lo.

Agents like this better stay away la... only in it for the commission.

The change of agent form for Prudential don't even have a column for the former agent to sign, therefore there is no need to get consent from the former agent.

definitely can.

I'm not 100% certain, but fill that form only puts a new agent to service you. If there is still commission payable to the old agent, he/she will still get it. When they check in the system, old agent still lead in your policy.

It doesn't matter if the commission is still payable to the old agent.

More importantly as a customer, avoid cancelling your old policy just because the agent is no longer contactable or no longer able to service you. Everything restarts when you cancel and get a new policy, the Waiting Period (up to 2 years incontestability clause), the cash value allocation (restart from 60% from yr1), the agent commission restarts (from year 1~6).

Your insurance contract is with the insurance company, not with the agent.

Once your agent MIA (most probably terminated/not continuing with contract), your policy will be taken care by the Manager/Leader of your agent. So anything related with your policy will need to liaise with them even you did not appoint them. Even the commission also will go to them.

You can easily change to new agent by simply sending a letter to the insurance company. However, finding agent who want to be your new agent is another challenge as not many agent want to accept because they will not earn anything from your policy. Only if you take new policy with the new agent then they will earn commission. If u cancel old policy & take new 1 with new agent (same company) also new agent won’t earn any commission

That’s why when to change agent, new agent is hard to find & old agent will find ways to make sure u keep ur policy witth them
Thus finding the right agent to sign up with is very important

Well said.