Dear kopitard,

My relatives back in home town in Kelantan could not call my mum because my kampung house TM telefon line kena potong since last week.

My mum told me that TM asked my mum to change the phone number TM account because copper line already phased out in Malaysia. Everyone will have to use Fibre, so TM recommended my mum to use Fibre that comes with Internet unifi, therefore need to terminate the old account number and create a new account number under unifi.

Currently the TM account is phone line with streamyx, but memang my mum hardly use Internet since it was for me last time when I was still in hometown but since I came kl I still continued with streamyx since its linked with house phone number.

And I think the phone number itself is important because a lot older (near and far far away including from Indonesia) relatives still uses land line to call despite my mum has a mobile phone.

Can help to advise what should be done?
I don't want unifi to be honest because no one is using it...
But I think it's ridiculous TM staff told my mum copper is phased out.

Thank you. 😊

Park. I wanna know the solution too.

This one cannot?
https://unifi.com.my/personal/home/voice

tm system is really bodo and weird.

So TS goal is to retain the old number right?

Probably trying to scam some commission fees.
I still using Streamyx but the bill stated as Unifi.
Still same number and same old snail speed.
I ask them to auto upgrade my line to Unifi without increase charges they reject me. So I assume they still maintain the copper line and no plan of phasing out anything.

Sounds scammy
Insist on retaining the number and ask for phone only.

BS. My house still running copper line. And I'm in Klang Valley area.

TM is full of shit i tell u.

yes, they are shutting down copper for good, cuz of the high maintenance cost.
yes, only will provide unifi + voip.
for existing streamyx subscriber, the line is migrated to unifi, maintaining thr old number.
but, bcoz nak kerja senang & avoid extra paperwork for migration, TM tells u to cancel streamyx & apply unifi.

how i know? cuz i edi oversees few of these migration of my company branches.
& yes, i retain the same phone number.

I think kena scam ady, possibly the one calling was an agent

So it's doable then? Good to know.

Rm75 land line cagaran no more?

this contract include life time service for land line phone.

Mcm scam jer. Sbb i was told now can retain phone number if migrate from copper streamyx to unifi fiber.

Unless my info is wrong.

can try retain but not 100% guarantee.

if you are still paying on time and have no debt, tm CANNOT terminate the account or cut the line.

Ya they will pahse out cooper

Anyone want to migrate to unifi can maintain the number
One single DEL user only, your only option is to use wireless network ride on TM LTE. Soon they will close cooper cabinet. No benefit to them to maintain the infra since the revenue from DEL only is very small compare to the maintenance

but they will willing to let those thieves to steal all the copper cable and let you wait extremely long time to repair. Meanwhile they will offer you new plan. Even you go complain and ask for cash rebate out of service they also approve it fast but still don't repair until you willing to sign up new plan.

Yes. I have switch from Streamyx to Unifi fiber and retain the old phone number by paying RM25 for the purpose.
it is doable.

Actually it is free to retain old number. In fact if you go to honest agent or tmpoint, you can enjoy 30mb for RM 69/month for first year and RM 89/month for second year

Yes, retain old number.