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 Help advise on TM line copper phased out already?

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unknown_2
post May 2 2021, 10:39 PM

On my way
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Junior Member
573 posts

Joined: Mar 2012


QUOTE(lengzhai @ May 2 2021, 10:24 PM)
Dear kopitard,

My relatives back in home town in Kelantan could not call my mum because my kampung house TM telefon line kena potong since last week.

My mum told me that TM asked my mum to change the phone number TM account because copper line already phased out in Malaysia. Everyone will have to use Fibre, so TM recommended my mum to use Fibre that comes with Internet unifi, therefore need to terminate the old account number and create a new account number under unifi.

Currently the TM account is phone line with streamyx, but memang my mum hardly use Internet since it was for me last time when I was still in hometown but since I came kl I still continued with streamyx since its linked with house phone number.

And I think the phone number itself is important because a lot older (near and far far away including from Indonesia) relatives still uses land line to call despite my mum has a mobile phone.

Can help to advise what should be done?
I don't want unifi to be honest because no one is using it...
But I think it's ridiculous TM staff told my mum copper is phased out.

Thank you. 😊
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TM is full of shit i tell u.

yes, they are shutting down copper for good, cuz of the high maintenance cost.
yes, only will provide unifi + voip.
for existing streamyx subscriber, the line is migrated to unifi, maintaining thr old number.
but, bcoz nak kerja senang & avoid extra paperwork for migration, TM tells u to cancel streamyx & apply unifi.

how i know? cuz i edi oversees few of these migration of my company branches.
& yes, i retain the same phone number.
unknown_2
post May 3 2021, 12:57 AM

On my way
****
Junior Member
573 posts

Joined: Mar 2012


QUOTE(lengzhai @ May 3 2021, 12:04 AM)
Do you mind to share what you have done for them to do migration?

Can help other people with the same problem too.

I asked my mum not to let them change account number unless the price to pay is the same like what I am paying now, approx 78 per month.
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dont cancel your streamyx, insist u wan to retain same number.
it might hav few hours to a day of downtime for the phone line.

there's no phone line only.
the lowest u can go is go wit cheapest package for home line, which is 30Mbps, 79 bucks.

 

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