Jordy, is Bond funds account taken into MQGP calculation? and does UTC gets any sales commission out of it?

Jordy, thank you for the quick response. To me, a helpful and responsive UTC is very important to the customer.

Not at all. Customers can voice their dissatisfaction and give their feedback to the companies. In fact, companies often pay big bucks to do customer satisfaction surveys.

I was surprised when I read the distribution. I think typo rite... missing dot between the values..

2.5 sen per unit for its Public Far-East Dividend Fund
7.5 sen per unit for the Public Select Alpha-30 Fund
5.0 sen per unit for the Public Islamic Sector Select Fund
2.5 sen per unit for the Public Islamic Balanced Fund.

Hmm.. interesting... I invest in PB by myself, in which i go to PM HQ at Damansara to start the account. In all my statement i have a UTC name on it which i have never met and never seen before.  So far invest 7 years liao, also never receive phone call before although already dump tens of thousands in 3 funds. Yet I have to pay the 5.5% at every transaction. Wonder where the money go?  since I have contributed thousands in fees already, yet never got anything, I am beginning to move my funds to cheaper options. 

Scenerio 1
Assuming one low entry fund (Fund A) charge at 2%, and PM charge at 5.5%, you put rm10K each for Fund A and PM fund for 1 year, after 1 year u sell the fund.
Assuming both funds give u the same gross return of 10%, Fund A will give u 8% net return (10%-2% initial charge), while PM net return only 4.5% (10%-5.5%), so u see the effect between the low initial cost fund and hight initial cost fund? Pls dont tell me PM fund return is the best in the market that is why they charge 5.5%, or u shd pay 3.5% more, low entry cost fund doesnt means low return.

Scenerio 2
Assuming u invest RM10K in Fund A, after deducting the 2% initial charge, ur net invested amount will be RM9800, while the net invested in PM fund will be RM9450, asuming u invest for long term, say 10 years, average return of both funds are constantly at 10% p.a. for easy calculation. On the 11th year,  Fund A will give u a total return (with principal) of RM25418, while PM will fund only give you RM24510, u r worst off by RM908 in 10 years time.

Either u invest for short term or long term, low cost fund is still better off.
Note: i dont work for any UT company, just a layman investor.

No doubt PM is one of the pioneer in the industry with long history, 10 years ago there were not many Mutual fund companies around, so PM can easily outshine the others if u r talking about 10 years ago with less competition.

However, if u look at http://my.morningstar.com website (an independent website that track unit turst performance in the country), look at the 1 year - 3 years catagory, many funds performance are overtaking Public Mutual funds, including OSK series (with 2% initial charge invest via Fund supermart), and CIMB/RHB/Am Mutual series (if subscribe via CIMB Click, initial charge is 2.5% for equity funds). If Public Mutual do not do anything to reduce the initial cost, it will loosing the market shares, investors are smarter and cost sensitive now.

Note: i am still an existing customers/supporter of PM, with PM Gold Elite Status

i will not prove you wrong as i do not want to affect you and many agent's rice bowl. Those who choose to invest in PM may not have information on how and where to invest in lower service charge funds. PM is using the personal touch service/ agent service to approach those who are busy, do not read and research around, and do not have much knowledge on investment, not cost sensitive investors. So it got a niche in the market.

I guess i have provided sufficient info on how low/high cost funds will affect the return of the funds in short/long run. I am not here to debate with u, perhaps Public Mutual will reduce its cost, i have no complain on Public Mutual except for their initial charge.

We just look at different point of views, you look at seller point of view and i look at the investors point of view who forms the majorities. There is nothing right or wrong.