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Chat J&T efficiency out of this world

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imin
post Jan 20 2021, 11:59 AM

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QUOTE(nandayo @ Jan 20 2021, 11:43 AM)
the customer support system suck but their staff at counter and delivery generally nice .. maybe payment not bad
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agree. so far all J&T (and Poslaju) delivery man that came to my house are really peramah. Give salam and smile when they reach & left my house
emefbiemef
post Jan 20 2021, 11:59 AM

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Maybe got new ceo/menteri
cms
post Jan 20 2021, 12:02 PM

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Anyone knows if it's true that J&T runs on franchise concept for their branches?

SUSsunbearau
post Jan 20 2021, 12:09 PM

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QUOTE(nazrul90 @ Jan 20 2021, 11:19 AM)
Chance to get mess up by PosLaju is low. I once get wrong item from PosLaju, I have to top up money from seller to accept the currently item. And reorder again. But I not that childish to dump them.

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600Aud worth stuffs should have insurance else they will not entertain you.
Dont think there was any insurance since the first leg of the trip wasn't handled by them. Never ordered anything into Malaysia after. Dont think ive ever had trouble tracking down items in HK / Aus. Sure there might be some delays but never had the issue of the delivery guy taking my items lol
omaigad
post Jan 20 2021, 12:17 PM

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QUOTE(Mixo Mania @ Jan 20 2021, 10:39 AM)
Rarely bought from Shopee coz of all the horror stories previously. My area Lazada LEX is super efficient.

May consider purchase from Shopee if not because of their misleading listing. They shouldn't allow accessories pricing for an item to be lump with the main item in the same page.
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Some said Shopee wil hold payment until customer receive the item and not Lazada, is it true?
haturaya
post Jan 20 2021, 12:18 PM

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Bought an item on Shopee yesterday at 5pm, this morning at 11am already received. J & T.
adix4
post Jan 20 2021, 12:20 PM

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last time see J&T and Poslaju

choose poslaju

Now see poslaju, spit at monitor, then take j&t
cse.my
post Jan 20 2021, 12:20 PM

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Oni know they bukake mani shop
andrewhtf
post Jan 20 2021, 12:20 PM

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also got complain of theft
COOLPINK
post Jan 20 2021, 12:41 PM

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QUOTE(omaigad @ Jan 20 2021, 12:17 PM)
Some said Shopee wil hold payment until customer receive the item and not Lazada, is it true?
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yes Shopee will only release payment after customer receive payment or after 3 days status has been changed to delivered.
Lazada no. but even so many people say Lazada return/refund process is better than Shopee.
Regardless almost everyone got horror stories to share from both Lazada and Shopee.

SUSthepark
post Jan 20 2021, 12:43 PM

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QUOTE(imin @ Jan 20 2021, 11:59 AM)
agree. so far all J&T (and Poslaju) delivery man that came to my house are really peramah. Give salam and smile when they reach & left my house
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Well paid. Well motivated
maxburnz
post Jan 20 2021, 12:46 PM

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they learnt from Korea. Soon, order before 8am, after lunch can arrive if buyer and seller from the same state.
Selectt
post Jan 20 2021, 12:46 PM

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QUOTE(Coldf3ar @ Jan 20 2021, 11:22 AM)
my wife pick j&t when order sambal hitam from penang to puchong.
niaseng in their system no update stuck at puchong. go to puchong all staff very lcly dunwan help. last time they're known because work on sunday. but their staff inside say tutup. my wife straight mengamuk there. next day receive her parcel lol
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I think you can try DHL. Lets just be realistic on J&T, generally they are cheap and fast. If your area J&T is good, (not just fast) then can use. You should not use their service if your item expensive item.

people should take note.
chichabom
post Jan 20 2021, 01:40 PM

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J&T is now my preferred choice in shopee too. They even delivered a parcel to me on 1 Jan 2021.

Pos laju? Probably bring my parcel cuti2 malaysia around first before delivering to me.
WhatMan
post Jan 20 2021, 01:42 PM

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J&T really did improve, but ABX also gooding.
Bull Poli
post Jan 20 2021, 01:43 PM

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Best experience with J&T was when Friday evening place order for item, seller sent on Saturday, arrived Sunday afternoon. Damn fast.

This post has been edited by Bull Poli: Jan 20 2021, 01:44 PM
Nub!
post Jan 20 2021, 01:51 PM

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If not mistaken. JnT open everyday include public holiday

Also I like how JnT help you wrap items when you bring to the counter. I don't need to find box/wrapper etc. They used to do it all for me.

There was one time I ship many second hand item to one buyer. I bring them, they bubble wrap it one by one then ask me to go behind mamak take some box. I took one shitty box and gave them, they wrap the box nicely for me. Thumbs up

This post has been edited by Nub!: Jan 20 2021, 01:54 PM
bereev
post Jan 20 2021, 01:55 PM

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yup now got select office hour or not also saturday will call before deliver
creep
post Jan 20 2021, 01:57 PM

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From fb they said commision reduced

—————-
J&T EXPRESS !!

pihak J&T 2021 januari sudah mula menggila sekali lagi terhadap staff pekerja dengan memotong cara mendapatkan komisen.

pihak J&T sudah mengatur langkah dengan membuang elaun komisen runner start bulan januari, maksudnya jika barang tak capai 1200 penghantaran, elaun komisen tidak dapat. elaun penghantaran hanya dikire selepas 1201.

Start januari komisen 1200 parcel delivery kerja wat amal,lebih 1200 baru di kira contoh kalau bulan januari delivery 1500 parcel dia hanye bayar komisen yg 300 parcel sahaje sebab dah lepas 1200 kan,1200 parcel tu dia burn.so 300 parcel x 60sen hanya dapat rm180 sahaje.memang celaka kan,sifat belah kasihan tak ada lasung,dah macam komunis pihak orang atasan ni.

Komisen pikcup dari 4% dah jadi 1%,komisen admin clark lagi la semua dia potong.lepas ni ape pulak dorang nk potong?

dengan pengurangan komisen dari pihak atasan J&T, langsung tiada pembincangan dengan pihak staff yang lain tanpa persetujuan.. pihak atas mengambil kesempatan dalam kesempitan orang bawahan!nak cakap rugi pasal kes covid19?company j&t ni tak pernah tutup selama wabak covid19 ni melanda di negara kita,malahan barang semasa PKP bertimbung2 sampai tak cukup staff dorang ambil partime.lagi mau sembang company rugi ke?

orang bawahan sudah mula utk berbincang dan memberi pendapat tapi tidak diendahkan.. hanya alasan orang atas membandingkan kenapa syarikat penghantaran lain bole buat, J&T tak bole?! shit.

ini kah kukubesi yang mula membiak??!!

jika barang korang oder tu lambat, harap nya paham la situasi kami ye.. dengan kekurangan runner, dengan pemotongan tiada komisen, hanya bergantung basic semata, semangat berkerja pun dah hilang.. gone! sampai staff pun boikot atas ketidakkan perihatinan dari pihak atasan..

anak muda bangsa melayu kerja nak rak hujan panas, orang atasan goyang lutut bawah aircond..

Anak melayu yang naik syarikat j&t ni tapi pihak atasan tidak bersyukur dengan kedudukan company sekarang yang dah stabil tapi mereka tak pandai jaga staff.

Aku seru kepada seller yg meniaga stop la guna perkhidmatan j&t dan customer stop guna j&t kalau masih guna,barang korang lambat sampai jangan marah sebab semua runner nak lari lepas ni,stop membeli brg kat shoppe guna j&t.boikot!!!!!!

boikot! bagi orang atasan sedar kepentingan orang bawahan!

Aku seorang runner dari j&t selangor under SGR.

#Sebarkan #runneruntuksemua #runnersemalaya

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This post has been edited by creep: Jan 20 2021, 02:03 PM
Boldnut
post Jan 20 2021, 02:01 PM

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I never doubt j& T speed anyway.
It is how their handling of parcel need to improve. Still get parcel kemek, lucky item no spoil.

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