Hi guys, have anybody have experience filing a case in the Strata Tribunal regarding noisy neighbour? I live in a condo. Have tolerated a noisy neighbour upstairs for over a year. Have talked to them several times. Will stop for ahwile but always go back to being noisy. Loud running for over an hour, screeching furniture, dropping heavy objects on the floor at random hours of the day,.. etc... the worst is jumping like exercising every day.

Have not approached the condo management because I don't think they can do anything, can they?

Tats why dont stay in condo

They would have to entertain hundreds and thousands of complaint every day if they plan to entertain such complaint.

just move out, dont waste your time with sampah

last time i stayed at my brother condo in KL , some security guards knocks in our door saying theres a complains from neighbors saying loud noises from our unit

of course we didnt make any loud noise, thats what i tell the guards, so they left to check on the next door

so i think you can file a complains with the management and they'll send guards upstairs

Talk to your condo management and if they’re not useless, they’ll do something about it. I’m facing the same issue with my next door and upstairs neighbors due to the shitty soundproofing in my condo.

Once I get the chance, will be selling my unit and stick to renting.

I suggest you do some surveillance
I also had the same issue, complain about the floor above me.
then the floor above me, said they did everything possible to stop the sounds.
after they moved out, I thought there was peace.
Then the sound came back, furniture screeching, loud stompings.
I took the staircase, went up 2 floors above me, no sound
3 floors above me, no sound
4 floors, - turns out to be this idiot who was doing all that noise at 4 am.
I complained again n again.
Finally the sound stopped.

Make sure you are complaining the right person, because sound can travel several floors.

Sounds logical.
Thanks for the good advise.

I hear ya, yeah Management says all they can do is send guards to talk to them. But this article here says JMB can issue a fine:

https://asklegal.my/p/singing-condo-propert...ance-neighbours

Yeah but renting also has the possibility of facing the same issue? Maybe only slightly less hassle to move? For me Ive stayed at this devlopment for more than 18 years. Have never had a problem with any neighbours until now.

Yes, have done surveillance, more than enough video evidence. It's definitely the direct neighbour upstairs. You complained to your management? What did they do about it?

Syeahhhh... easy to say, but what's to guaranteee you won't face the same problem elsewhere? Unless you stay at landed.

long long process

you gotta keep pressing n dun give up

first complain no result
but after many complains the neighbor decided to take more steps to reduce sound

Of coz easy to say, i moved to landed already, worked hard and save more money for the sake of better mental health.

Get MO and the JMB to mediate on your behalf, especially since you’ve been living there for 18 years. It’s your right to enjoy your unit in peace and quiet....as for my issue, it’s bloody kids who’re making the noise, stomping all over the place. Have made many complaints already- the sounds have lessened a bit but okay lah, give and take a bit during mco 2.0.

I bought this new condo from the developer as an early bird buyer...if I had known my upstairs and next door neighbors would be families with small kids, would have bought a unit on the highest floor. Renting is easier...at least you can break your tenancy if the noise gets too much, and you can survey your neighbors before plucking down money to buy a unit in that development.

If only Malaysia had a condo built especially for working professionals with no kids allowed lol!

TS, you cannot avoid much noise in condo.

It took a lot of patience and sleepless nights for me with a neighbour that blasted his music until 1am in the morning.

Have you tried noise cancellation ear piece?

Good for you... unfortunately not all can do that yeah?

Hahaaaaa, if they had a no-kids condo like that I straight away buy! But yeah, agree with you that all residents have the basic right to enjoy their units in peace. Previous the neighbour upstairs was a single professional so no problem, but then he sold the unit and then this family moved in.

So I finally had it and got Management involved, they sent in guards and had a chat. So for now, it's better, but we'll see. Monitor for one week, if noise returns, time to take it to the next level.

Thanks for the suggestion. I understand the normal noises that come with condo living, I've lived in condos for 18 years. But this one is beyond that.

But one can't be wearing noise cancellation heapdhones all day right? And to sleep so you won't be woken up at 6-7am with jumping noises how?

You didn't take any action against this neighbour?

i nowadays also kena teruk from my neighbour on top. everyday 3 times toss grain on the awning to feed crow and pigeon. can u imagine the noise i have to endure when alot of pigeons and crows walking on the awning? complaint to jmb but they just say ok without writting down my complaint.

The basis of your claim is nuisance caused by your neighbor. This is outside the jurisdiction of the Strata Management Tribunal. Your case should be filed in a civil court, which is going to be costly.

Get your JMB/JMC to deal with them.

now how? Still playing music until 1am? mco now more free for him.

Ask management first

they moved out eventually, after few years.

i also no longer stay there.

Sounds like your neighbors are reasonable and willing to take action on improving the noises. If it happens again, just call management again or call the guards and meet your neighbor face to face. They will usually be more responsive when they can put a face to the stranger living below them (as per my experience).

I can already tell the family above is expanding, so for the sake of my sanity, have already planned my exit strategy.

Wow, I hear ya... not just the noise, but I imagine a lot of sh*t as well? Isn't that a health hazard also? Like others have mentioned, must get on JMB's a$$ several times.

No, not reasonable at all, previously last year already talked to them several times. Guess the threat of JMC giving them a fine gave them an incentive to stop. So far big improvement since they were confronted. Let's see...

Aiyo, so moving to landed ah?

Ahhh, thanks for that, no wonder can't find any info online. Yeah civil court last option. Already got JMC involved, they had a 'nice' chat.

you can stay at the highest floor

What?! 4 floor above!

Condo sound insulation so poor

Hmmm....if you had to talk to them a couple of times, they’re just being assholes. Hope the threat of a fine will deter them.

Sad to say, a few days ago, my neighbors’ kids upstairs started their jumping and stomping again, even after midnight. The funny thing is I bought some mats to give to them, as a gesture of goodwill, but their parents refuse to use it....so petty, right? That’s when I knew how insincere they really were.

Landed also has it’s share of problems...my relative’s next door neighbors installed a subwoofer or a sound bar so you can imagine how loud it gets when they watch a movie.

I’m planning to rent a top floor unit at a pricier condo. Hopefully, that would weed out the trash.

Our condo is crap, what to do ?

do you see any insulation ? just concrete and concrete is not insulation.

imagine you are living in a submarine in the ocean. If somebody hammer from one end of submarine, you will sure hear on the other side. sound travels easily through the steel, same goes with concrete.

Oh yeah, definitely confirmed assholes this one. On the day they were visited by the guards they didn't immediately stop. It was followed by 3 hours of miscellaneous noises, stomping lah, screeching furniture lah etc.. so yes, ASSHOLES. Anyways, they were quiet for the first week after the chat but now they're slowly coming back with new noises. Last few days have been hammering/knocking in the kitchen area in the mornings and evenings.

Yeah, my friend who stays at landed has a neighbour who started rearing chickens and ducks, and because of the animals poop now got rats! Haaaa... so you choose, noise pollution or pest and smell pollution?

Wah, that's bad. I sometimes can hear from two floors up from my neighbour who has young kids running. But they're better than my direct asshole neighbour, had a friendly chat with them and they stopped.

I have a long wooden plank. If I hear chair dragging sound at 1 am, then at 7 am I wake up take that wooden plank and slam on the ceiling.

Google ceiling thumper for a laugh.

Compared to brickwalls, concrete transmit noise readily due to the material.


Sometimes the noise can be due to mortar and pestle noise..

There is no perfect solution but mass and dampening is required to reduce the noise transmission from upper unit.
https://www.soundproofingcompany.com/soundp...oofing-ceilings
Generally in short I would say using rockwool sheets BEFORE/whilst installing plaster ceiling will help.

This post has been edited by ceo684: Feb 6 2021, 04:02 PM

Great minds think alike. Here's mine. As a last resort have to fight fire with fire.

Hahaaaa! Yeah, I've seen that. So far my wooden plank works but ingenious invention this!

Oh, thanks... hmmmm but somehow I don't think this solution would work. Sound also travels from ceiling to walls. Have you tried this before?

this one can make noise ?

mine is a 2 by 4

I am surprised the two floors above you didn't complain about the noise?

nobody live above me.

I need this!

You use this to hit the ceiling? I’ve resorted to hitting the ceiling with my mop when I hear them stomping. Stubborn brats and idiotic parents.

Amazing how shitty the soundproofing is in our condos that you can hear noises a few floors above you. For me, the culprits are definitely my next door and upstairs neighbors.

don't be surprise that you can hear your downstair neighbor slam the door too.

last time I stayed in my uncle condo, he offered me for free to stay, as no one was staying there at that time.

Damn, I suffered days n days of sleepless night. There was a mad neighbor upstairs jogging and stomping on the floor from 1 am to 4 am.

Nowadays condos got intercom, can call the guard to sound that person.

Wow, your neighbor sounded crazy! Who even works out at that time unless they worked the night shift.

How do you handle stubborn neighbors though? Slamming the door is okay since it’s once in awhile but the stomping noises is just annoying and sounds like hammering. Been calling the guards to sound them and even went up there myself, when it got so bad.

Maybe I’ll need to file another complaint with MO or go up there with one of the JMB members.

Am looking into it for the purpose of heat insulation. Not so much as noise reduction, but rockwool does have noise insulation properties.
Concrete walls do allow sound to travel.

https://www.soundproofcow.com/soundproof-concrete-walls/

sometimes could be kids.

hard to control lah

but stomping middle of this night could even be adults partying.

or some crazy dude to lazy to go down to the gym, wanna jogging in his unit

This one just adjust two screw of the door closer (assume this is standard for condo main door/fire code) and it will be soft close.
Its also not good to have it close fast.. finger smashed once, then will be lifelong lesson.

You may do so, but you may need lawyers to help you out with the documentation.