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 Shoppee account being hacked! Lost RM 8k...

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AmIRight?
post Jan 12 2021, 10:00 PM

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i think shopee is quite secure. even when my phone is broken, i cannot even login shopee via web.
when want to pay, always ask otp. qhen pay using shopee pay,need password.

This post has been edited by AmIRight?: Jan 12 2021, 10:01 PM
y500
post Jan 12 2021, 10:20 PM

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for cc, call your bank, file dispute.

if debit card..gl..
calvin_ng
post Jan 12 2021, 10:25 PM

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thats why never give OTP away!!!
All TAC/OTP is SECRET from Lazada, Shopee, Bank and everything!

user posted image

This post has been edited by calvin_ng: Jan 12 2021, 10:26 PM
Ewww!
post Jan 12 2021, 10:30 PM

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Man, this is bad. I'm sorry to hear that.
And this is one of the reason why I would never link my credit card in apps.
pretty23
post Jan 12 2021, 10:35 PM

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report police and use charges back from cc.
cikelempadey
post Jan 12 2021, 10:38 PM

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i use debit card for online and link it everywhere i can for buying item less than 5k (the limit i can accept if lost without thinking too much). but almost always balance is less than rm10. only if i wanted to buy something i did online transfer then buy lo. very safe.
haturaya
post Jan 12 2021, 10:45 PM

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QUOTE(cikelempadey @ Jan 12 2021, 10:38 PM)
i use debit card for online and link it everywhere i can for buying item less than 5k (the limit i can accept if lost without thinking too much). but almost always balance is less than rm10. only if i wanted to buy something i did online transfer then buy lo. very safe.
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Yah, me too. Linked online site with my debit card and no money in the account. Hack all they want... sweat.gif
TSmoon yuen
post Jan 12 2021, 10:47 PM

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QUOTE(pretty23 @ Jan 12 2021, 10:35 PM)
report police and use charges back from cc.
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Already report police.

Don't understand.... Use charges back from cc?
SUSNew Klang
post Jan 12 2021, 10:55 PM

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QUOTE(chitchat @ Jan 12 2021, 07:29 PM)
always go back setting remove save credit card after u make payment  console.gif
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After seeing your post, I deleted my c.c. detail in shoppee, lazada, grab and boost.
kamfoo
post Jan 12 2021, 11:13 PM

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Report mcmc
TSmoon yuen
post Jan 12 2021, 11:15 PM

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QUOTE(kamfoo @ Jan 12 2021, 11:13 PM)
Report mcmc
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What is mcmc?
adele123
post Jan 12 2021, 11:25 PM

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QUOTE(Solar Calendar @ Jan 12 2021, 09:46 PM)
TS pls share full story. Don't feel ashame. Everyone make mistakes.
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not when 90% of the post here saying things like dont link save cc anywhere when TS asking for opinions on how to recoup charges.

On the other hand, TS, can you just contact shopee directly and cancel ALL orders. also actually can report police. can just look at delivery of those items right, to find the hacker unless everything bought was non-physical?

Shopee should be held somewhat accountable.

This post has been edited by adele123: Jan 12 2021, 11:26 PM
TSmoon yuen
post Jan 12 2021, 11:37 PM

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QUOTE(adele123 @ Jan 12 2021, 11:25 PM)
not when 90% of the post here saying things like dont link save cc anywhere when TS asking for opinions on how to recoup charges.

On the other hand, TS, can you just contact shopee directly and cancel ALL orders. also actually can report police. can just look at delivery of those items right, to find the hacker unless everything bought was non-physical?

Shopee should be held somewhat accountable.
*
Yup. All items are non-physical.

Game cards, top up cards etc.

Already contact shopee, report police and bank.



This post has been edited by moon yuen: Jan 12 2021, 11:38 PM
sadukarzz
post Jan 12 2021, 11:40 PM

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QUOTE(Accord2018 @ Jan 12 2021, 07:52 PM)
where got so easy hack. even before buy, shoppe will require you to enter 6 digit password. If real hack also his own people hack it.
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Not all transaction is required to enter 6 digit password (OTP)

Ever heard of these terms for merchants?

1. 3D MID
2. NON 3D MID - SKIP CVV
3. NON 3D MID - SKIP OTP
4. NON 3D MID - SKIP CVV - SKIP OTP
5. Tokenization?

Don't make a fool out of yourself. Google it up.

This post has been edited by sadukarzz: Jan 12 2021, 11:58 PM
Maria Takagi
post Jan 13 2021, 12:04 AM

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QUOTE(IntimaBoy @ Jan 12 2021, 07:34 PM)
This is why I never link my credit card in apps, plus I also freeze my card after each transaction made when buying things offline.
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Must be very inconvenient

Maria Takagi
post Jan 13 2021, 12:05 AM

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QUOTE(moon yuen @ Jan 12 2021, 11:37 PM)
Yup. All items are non-physical.

Game cards, top up cards etc.

Already contact shopee, report police and bank.
*
Is it poesible to tell bank to nullify transaction ?
Maria Takagi
post Jan 13 2021, 12:06 AM

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QUOTE(New Klang @ Jan 12 2021, 10:55 PM)
After seeing your post, I deleted my c.c. detail in shoppee, lazada, grab and boost.
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Damn

Now i feel like doing so
WaCKy-Angel
post Jan 13 2021, 12:06 AM

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QUOTE(IntimaBoy @ Jan 12 2021, 07:34 PM)
This is why I never link my credit card in apps, plus I also freeze my card after each transaction made when buying things offline.
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LEL freeze card? u mean BigPay? that is not Credit Card tho.....
Maria Takagi
post Jan 13 2021, 12:10 AM

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QUOTE(gumshoe101 @ Jan 12 2021, 07:58 PM)
It's easy to hack. Your hacked  "FB friend" will ask you for otp code sent to you. You give. Actually the OTP code is to reset your email password. After hacker reset your email password, he will proceed to reset your shopper password, then takes control vof your shoppee account. Then will proceed to buy iTunes game card.

And by the way, since he already hack your email account, he will proceed to reset your FB password and take over your FB.

He will then contact all your FB friends to ask for otp code. Surely one of your friends will fall for it.
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Why would anyone give out otp to a complete stranger ?
WaCKy-Angel
post Jan 13 2021, 12:13 AM

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QUOTE(adele123 @ Jan 12 2021, 11:25 PM)
not when 90% of the post here saying things like dont link save cc anywhere when TS asking for opinions on how to recoup charges.

On the other hand, TS, can you just contact shopee directly and cancel ALL orders. also actually can report police. can just look at delivery of those items right, to find the hacker unless everything bought was non-physical?

Shopee should be held somewhat accountable.
*
Why Shopee should be accountable? If he gave out OTP to hacker then its own fault.

QUOTE(moon yuen @ Jan 12 2021, 11:37 PM)
Yup. All items are non-physical.

Game cards, top up cards etc.

Already contact shopee, report police and bank.
*
Report police also cant really do anything i guess unless u know the hacker personally otherwise how police want to find who did it?


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