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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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ahlong
post Feb 11 2021, 05:57 PM

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QUOTE(orangubat @ Feb 11 2021, 01:17 PM)
I don't have such luck, I was paying RM129 for the 500Mpbs Turbo Upgrade, from last month, they started charging RM229 claiming that offer expired. As I want to keep the bill to not more than RM150, I asked for downgrade to 300Mbps. In email they offer me RM139.

Then they called up and say no more such plan, now 300Mbps without unifiTV is RM199. Even when I threaten to cancel and migrate to Maxis Fibre also they refused to honour the RM139 which was offered in email. Really shit!
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They really lansi nowadays ah
ahlong
post Feb 23 2021, 11:26 AM

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QUOTE(jabz @ Feb 23 2021, 11:04 AM)
hi, im turboed user 800mb since 2018...
no call / no email until now... but lately my connection so poor... i even cant played steam game as usual as it keep disconnected...
modem is from huawei and router is zte...

is it time to change the hardware?
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ah the same year with me..

same ah, no email no etc.. i think its time to change bro..
ahlong
post Feb 23 2021, 12:12 PM

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QUOTE(jabz @ Feb 23 2021, 11:43 AM)
ah ok... just dont know what to ask?

renew contract?
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these are mine

Internet:

Residential Internet Security
Online Guard Plus
Promo Discount RM60
Promo Discount Perpetual

IPTV:

Ultimate Pack
HDMI Cable
IPTV Add-On Channel
Promo - 1 Month Free unifi TV Premium Channels
unifi TV Free
unifi playTV
unifi playTV Plan A (Promo)

Phone:

Residential Voice Basic - 1BB
Voice - Do Not Disturb
Voice STD20 (Free)
Voice - Call Line Identification Presentation (CLIP)
Voice Premium Calls (Barring IDD Call + 600)
InfoBlast

paying rm189.xx monthly.. i think they cannot promote us with reasonable price lor..

about "its time to change" is for your device..
ahlong
post Feb 23 2021, 02:01 PM

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QUOTE(jabz @ Feb 23 2021, 01:33 PM)
so this package still 800mb?
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yeah free turbo-ed 2018 from vip10, then 30mbps > 100mbps > 300mbps > 800mbps
ahlong
post Mar 6 2021, 02:10 PM

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QUOTE(taqu @ Mar 6 2021, 12:41 PM)
Kids playing Monecraft & Roblox sometimes affected with high latency despite servers in Singapore. My work, heavy on VPN to office, Teams & O365 actually work well.
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Same problem since last 2 weeks.. my kids asking me did i do something with the internet bcoz their Roblox lagging like hell.. i said, its TM.. just live with it.. later u guys enter school next week, everything shud be ok.. less kids playing.. hopefully.
ahlong
post Mar 9 2021, 02:24 PM

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QUOTE(Hwoarang45 @ Mar 9 2021, 12:26 PM)
finally got my unifi, afte 10 years waiting, wanna ask the tp link c-1200 on lan whats the max stable speed can get? im testing my 100mbps unifi line, speedtest shows only 94mbps down and 81.4 up, is it the max it can go? im on lan cable cat-5e.

this is router limitation, cable or my line issue ? or its like this , cant get over 100mbps on average?
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woah 10 years wei.... hope you'll enjoy the fibreisme!

This post has been edited by ahlong: Mar 9 2021, 02:25 PM
ahlong
post May 17 2021, 09:41 PM

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QUOTE(PJng @ May 17 2021, 09:21 PM)
If i switch to new box, mean tv box will use my 30 mbps bandwidth, my home got more that 5 ppl, not enough to use
So i need keeping old box, use own bandwidth
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if that so, just buy 2nd white hypptv box
i did like that. buy from someone @ carousell rm80 on 2012 (if not mistaken) and call tm to unbind my previous mac addr.
ahlong
post May 20 2021, 11:57 AM

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Guys, im going to replace my previous tm phone. What type can use ar? Old one like office use can ar?

This post has been edited by ahlong: May 20 2021, 11:57 AM
ahlong
post Jun 15 2021, 05:51 PM

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QUOTE(aneip @ Jan 2 2021, 12:53 PM)
At kampung, just read about mikrotik n vlan600. I try 2 days before coming back to home town.. But failed. Should be straight forward, configured few time already.. Then read few people also got the problem. Any update those who try? can get mikrotik n vlan 600 working again? Need to configure RB4011 for hypptv port.
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Remember my problem with vlan600 last time cant established LAN connection eventho no problem with the cable/ether port? I think u can try my setting:

Bridge > select your hypptv Bridge (mine unifi.tv) > STP (Protocol mode: select none)

Default RSTP (i believe)

My hypptv LAN handsomely established connection without problem. Im using hAP AC2.

Hope its help thumbsup.gif
ahlong
post Jun 26 2021, 01:03 AM

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outage around 15minutes just now @ Gombak Setia.. anyone the same?
ahlong
post Aug 21 2021, 02:33 PM

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QUOTE(filage @ Aug 21 2021, 01:13 PM)
Nope doesn't work anymore, Since they assigned me this 60. IP, I have been locked into it. Only the last section 253 (.254 is reserved and so is .255 i think) addresses I can get randomly. The first 3 section been fixed I turn off modem for few hours come back same too.

a.b.c.X

a b c is static only X changes with modem restart.
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happened to me last year. i just call 100 and report to them said the ip slow bla bla and they reset the port. now got all kind of their ipaddr range..
ahlong
post Aug 24 2021, 08:11 AM

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QUOTE(one1002 @ Aug 24 2021, 01:35 AM)
Anyone located around gombak or nearby having problem with unifi? Suddenly the satellite icon on the modem went red.. Went to check downdetector.my amd saw few reports having problem, but not sure how accurate that web is..
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Gombak also but no issue (after checking router log).. maybe some maintenance at your area from TM..
ahlong
post Sep 2 2021, 06:07 PM

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QUOTE(filage @ Sep 2 2021, 05:22 PM)
Just wondering where is the place to change your PPPOE passwords and so on. It used to be there is a MyTM portal back then where you change change all these things but now the new Unifi Portal is basically just a billing and payment platform it seems. Where has the technical configuration page gone to?
*
U cant change it DIY
Need to call 100 to reset the PPPoE password. TM will sms the new one to your number. The password will automatically generated. Can't choose our own also.

This post has been edited by ahlong: Sep 2 2021, 06:07 PM
ahlong
post Sep 10 2021, 03:00 PM

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Have u guys facing this kind of problem:

My internet no problem (in about 15days+) but suddenly no internet this afternoon. Before this (35days+) and the problem happened. Need to reboot then back online.

Already ask TM and they already send tech to check the port etc. Everything normal.

No disconnection logged via my router (MikroTik) logs.. Really mystery..

This post has been edited by ahlong: Sep 10 2021, 03:02 PM
ahlong
post Sep 11 2021, 01:47 AM

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QUOTE(tj01 @ Sep 10 2021, 04:31 PM)
Same here, two Tiks had no internet but IP assigned with Unifi today 1.30am. Had to reboot.
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Already report to TM again.. they will send techman tomorrow.. we'll see..
ahlong
post Sep 13 2021, 09:01 AM

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QUOTE(Pica888 @ Sep 13 2021, 12:49 AM)
Help me please?

Please tell them come la klang valley faster!
ahlong
post Jan 3 2022, 10:01 PM

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Hypptv down (no network) suddenly past 30mins. Gombak Setia area. Anyone else?

Thanks
ahlong
post Jan 3 2022, 10:10 PM

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QUOTE(coolguy_0925 @ Jan 3 2022, 10:07 PM)
Same, suddenly signal cut and even restarting STB can't revive
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try running their play@unifi on my androidbox apps also got error
ahlong
post Jan 3 2022, 10:36 PM

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QUOTE(zeipher @ Jan 3 2022, 10:23 PM)
Same here in Kepong. A quick look at the date time displayed on screen shows 01/01/1970 08:00:XX AM  shakehead.gif  laugh.gif
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major downtime i think. their socmed team replied also cannot rectify anything doh.gif
ahlong
post Jan 4 2022, 07:47 AM

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QUOTE(QuantumEdge @ Jan 3 2022, 11:45 PM)
user posted image
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Until now still kiok wo

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