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 PlayStation 5 Community Official Thread | V3, PLAY has no limits

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MattAces
post Dec 6 2020, 03:36 PM

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Just asked my HN sales person, he said it should be this Friday.
MattAces
post Dec 6 2020, 03:51 PM

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QUOTE(lim360 @ Dec 6 2020, 03:49 PM)
I see ,seems like different people different answer haha,yours is Penang QB?
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Yep!
Although honestly it sounds more like a generic answer from them. I read your post previously, and I think that seems to be more plausible. I don’t have high hopes for this Friday collection anyway.
MattAces
post Dec 6 2020, 04:07 PM

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QUOTE(lim360 @ Dec 6 2020, 03:59 PM)
Maybe on Thursday night or Friday morning I will call them to follow up, but they assure me stock is confirm next week, means we sure weekend will be getting PS5 Which at least is a good news la😆

If they tell you after 11th Dec Onwards or lets say end of this month(Dec) or before Christmas bla bla bla ,or no idea ,that one even worst la
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Yep!
My worst nightmare will be that. Before pay promises launch window, after paid, no idea on stock.
At least they are still promising launch window. I’m fine with one or two days delay due to logistic.
MattAces
post Dec 7 2020, 08:21 PM

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HN crew, ask again. We need to do this daily.
MattAces
post Dec 8 2020, 01:43 PM

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Nobody ringing HN yet?
MattAces
post Dec 8 2020, 02:51 PM

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QUOTE(lim360 @ Dec 8 2020, 02:42 PM)
From Sony Customer Chat from my friend. He pre-ordered online from Sony Store Website
I remove the Sony guy name for his privacy.
XXXXXXXX (12/8/2020, 11:20:52 AM): Thank you for waiting.
XXXXXXXX (12/8/2020, 11:21:21 AM): We are working to have the product delivered to you by 11/12/2020.
Me (12/8/2020, 11:22:14 AM): Will it be delivered before 11/12/2020 so that I can get by this Friday?
Me (12/8/2020, 11:22:18 AM): I am from Penang
Me (12/8/2020, 11:22:21 AM): my address
XXXXXXXX(12/8/2020, 11:23:05 AM): There might be a slight delay. However I am unable to confirm if you can receive by 11.12.2020 as logistics is involved.
Me (12/8/2020, 11:23:44 AM): Ok,however Sony is going to deliver the PS5 before 11.12.2020 is it?
Me (12/8/2020, 11:23:53 AM): Estimate by when we can get a tracking number?
Me (12/8/2020, 11:24:02 AM): Who is the courier service?
XXXXXXXX(12/8/2020, 11:24:37 AM): The courier service used will be GDEX.
XXXXXXXX(12/8/2020, 11:25:41 AM): We will try our best to have the unit delivered to you by 11.12.2020 so that you may enjoy during the launch day.
Me (12/8/2020, 11:25:53 AM): Thanks a lot
Me (12/8/2020, 11:26:05 AM): I will received an email when the product is shipped right?
XXXXXXXX (12/8/2020, 11:27:13 AM): The notifications is done by automated messages . However we are now trying to ship the product earlier than the expecting date which was after the launching.
XXXXXXXX(12/8/2020, 11:27:40 AM): There might be a delay in receiving the notification email for the delivery.
Me (12/8/2020, 11:28:03 AM): Ok thanks,so I will just have to wait the notification email is it?
Me (12/8/2020, 11:28:17 AM): I am ok as long as can get by Friday=)
XXXXXXXX(12/8/2020, 11:28:41 AM): Yes , your patience is highly appreciated .  We will definitely try our best to have the unit delivered to you by then.
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Dude, go ring HN
MattAces
post Dec 8 2020, 03:21 PM

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QUOTE(lim360 @ Dec 8 2020, 02:59 PM)
Later I will try give them a call and see,have you called them?

Seeing my friend getting soon, hope ours one will be received too.
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I just messaged the sales 2 days ago, their Facebook page ignored all my messages.
MattAces
post Dec 9 2020, 10:50 AM

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I just rang HN.
They say will receive this week and will give me a call. So at least their message is still consistent.
MattAces
post Dec 9 2020, 03:49 PM

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QUOTE(lim360 @ Dec 9 2020, 02:57 PM)
Any news from SenQ and HN?

I called HN yesterday and today no one picked up my call.
Guess will be very hard to contact them this few days. doh.gif
Later go dinner might drop their shop to ask directly there.
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Ring their 1800 number. Have to wait very long but they’ll answer.
I called this morning still promising this week. Try calling see if the message lines up.
MattAces
post Dec 9 2020, 05:11 PM

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QUOTE(lim360 @ Dec 9 2020, 03:59 PM)
I will go their shop directly ask later when dinner.

Lesson learnt from this PS5. If there is a choice ,never again pre-order something new  from HN, Courts or SenQ.
They might be good shop to buy daily Home appliance (Washing machine, TV, Aircond and etc) .
But when comes to technologies things like Game console/Handphone pre-order day 1,they will have problem fulfill it.
My friend already got tracking number from Sony Store Online, and GDEX going to pickup the package by today. So I am happy for him  biggrin.gif
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Update us whenever you got an answer
MattAces
post Dec 9 2020, 09:57 PM

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QUOTE(lim360 @ Dec 9 2020, 09:54 PM)
Hi,I just went their shop,they say going to arrive by Friday or Saturday ,they will call us for pickup,standard answer😅.As usual ,no exact answer
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Still same answer. At least they are still giving the same timeframe I guess.
MattAces
post Dec 10 2020, 09:48 AM

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Who’s turn today to ring HN ask if stock arrived yet.
MattAces
post Dec 10 2020, 11:59 AM

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Senq gang so active here.
HN Bois all gone.

I messaged the sales trying to get solid answer, waiting reply
MattAces
post Dec 10 2020, 12:04 PM

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HN dude told me they will be receiving stock today. Tomorrow collect whew.
MattAces
post Dec 10 2020, 12:07 PM

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QUOTE(cloudlionheart @ Dec 10 2020, 12:06 PM)
Which HN you ordered from?
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Qb
MattAces
post Dec 10 2020, 12:11 PM

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QUOTE(hctang @ Dec 10 2020, 12:08 PM)
Wow... i wanted to call them this evening to confirm
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Yea definitely call them. See if the message lines up.
Anyway this is me approaching them to ask, not them contacting me.

You got it from qb too? Call them evening and see if they received. Update us!

This post has been edited by MattAces: Dec 10 2020, 12:12 PM
MattAces
post Dec 10 2020, 12:33 PM

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QUOTE(hctang @ Dec 10 2020, 12:29 PM)
Sorry am from Kelantan haha
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Ahh. Well at least call em up and see if stock arrives there today too.

This post has been edited by MattAces: Dec 10 2020, 12:33 PM
MattAces
post Dec 10 2020, 01:57 PM

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QUOTE(beckham07 @ Dec 10 2020, 01:52 PM)
harvey norman can collect tomorrow,btw is it worth it to purchase extra 2 year warranty under them?rm334
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Did you call them?
MattAces
post Dec 10 2020, 02:21 PM

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Tomorrow conlanfirm HN. Stock arrived.
MattAces
post Dec 10 2020, 02:27 PM

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QUOTE(TOMEI-R @ Dec 10 2020, 02:23 PM)
Ok
HN Bois      =1

SengQ Bois  =0
» Click to show Spoiler - click again to hide... «

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Really didn’t expect HN to deliver this time.
1 month of fear. I gave up my slot on impulse because I already got it from HN and didn’t want to scalp.



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