They told me all those new orders will receive after March but who knows with these guys. I might not even see my order until Q4 21 looking at how all new orders seem to be prioritized. A freaking Sony outlet. Just outrageous.

Anybody else on here ordered in November still not received their units yet? Takkan I'm The only one left?

Sony MV.

Already call, email, messaged Sony Centre, Sony Malaysia & Foto Shangri-la. If it weren't for the MCO, straightaway will physically go there already la. Want to know if others are in this boat as well.

Yeah man. Paid on the spot. Feel dumb now cause who knows what my $ is even bank rolling for them if nothing is here yet.

They gave some ridiculous excuse saying orders after 12th Nov still not fulfilled yet even w the new batch coming in. I made mine on 14th Nov. Honestly cannot brain how this is a thing. Everyone else seems to be settling Jan orders already??


They whatsapped me once they started taking PO in Nov 2020. Went there to pay it off irl. They have since taken new PO on Jan 7.

Sony Malaysia rep says not their responsibility. Even though the share the Sony brand. Says can't look into their dealer's inventory to resolve so they "can't" do anything.

Sony Centre still standing by and saying "follow number". Says my queue number is 9x. But everytime different ppl ask, different answer. Yesterday is 5x. Bullshit or not, your guess is as good as mine.

Foto Shangri-la, aiya you just read yourself la.

November PO or Jan PO?

Sucks that actually buying from Sony stores seems to be of a more hassle than buying from other retailers. Mine has been pushed to next batch despite having paid off the whole thing in Nov. Welcome to purgatory, friend.

I was told they will deliver my unit in Jan. When I followed up, they are now saying maybe Feb. Honestly don't think I'll see my unit until Q2 lah seeing how they have been handling things. Buyer beware of this branch.

They never taken the initiative to inform me. Not once have I gotten a message from them first. I have always had to be the one to approach them. So if you don't ask, you won't be informed. AFAIK, their Jan orders are all going to be delivered after March. This is Sony MV btw

This post has been edited by clowve: Jan 18 2021, 07:33 PM

Honestly, at this point I want to just give up and ask for refund to buy it off other retailers already. But I heard some people haven't even received their refunds for 2 months so really just in a shitty situation here.

I have contacted all 3 parties (Sony Malaysia, Sony Centre, Foto Shangri-la) and all of them lead no where. Sony Malaysia says not their problem, SC is dealer so they lepas tangan. Sony Centre and Foto Shangri-la says not sure, and said Jan at first but now it's Feb. Keep parroting that they are "following sequence order". Don't know what else to do tbh

Sony MV has not been answering my calls so I have to resort to whatsapp and fb messaging them. Unclear who is answering each time. Want to escalate the matter also dunno how.

When my friend checked for me, they said 9x to him. But when I contacted them day before yesterday, suddenly it's 5x. A lot of flip floppy bs. Very frustrating. Would not doubt the queue number is fake

FINALLY just picked up my unit today at Sony MV. Been waiting since November ffs. They had about 30 units for this round from the looks of it.

They offered the 1+2 year warranty here but according to them it is now RM240 instead of RM200. Just my damn luck.

Texted them every 2 days. Message fotoshangrila as well cause they will ring up the store and the manager will call back. Honestly, just super glad the ordeal is over. All things considered, should've probably ordered from anyone else BUT Sony Centres. So irresponsible for them to oversell with full payment made and only getting the product only 4 months later.

Ngl this is messed up. Should have a longer window since most people who are in my situation cant even do anything about not receiving their machines to register warranty, even though paid on Nov.

Yeah just found out about this when I messaged the live chat. Says the 90 days free extension is voided after you purchase the 2 years extension. But I'm pretty sure I saw someone on here that had 1 yr + 90 days + 2 years though...

Sleeping Dogs and Crash Bandicoot N.Sane Trilogy. Gotta take breaks from Crash since platting all 3 of those without something to relax in between would kill me

Also do you guys know anything about buying the middle bit from anywhere? I can find the PS5 plates from shopee, but not sure how to search up the middle sticker(?) bit. Mohon link if anyone knows?

This post has been edited by clowve: Mar 12 2021, 06:14 AM

Think this is the silicone jacket. I saw a few of these too, almost ter-bought myself until I read the description properly.