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 Wi-Fi Calling on DIGI & Umobile, Solution = Enable IPSec Passthrough

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TOMEI-R
post Nov 24 2020, 09:57 AM

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Good job TS...
TOMEI-R
post Nov 24 2020, 09:59 AM

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QUOTE(MilesAndMore @ Nov 23 2020, 10:28 PM)
110% positive. My VoWiFi is on all the time. So it will change from Kekal Selamat - Digi to Digi WiFi Calling whenever I’m connected to a WiFi automatically. It worked flawlessly when I was overseas too and this was tried and tested in multiple Asian and European countries.
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This is something I have yet to try though I was using VoWfi on Digi for 2 years already because CS gave contradicting answers. When roaming, if you connect to a local wifi, will incoming and outgoing calls be charged at roaming rates ?
TOMEI-R
post Nov 24 2020, 11:12 AM

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QUOTE(MilesAndMore @ Nov 24 2020, 10:23 AM)
Whenever you are successfully connected to a local WiFi and your phone mobile carrier network displayed as Digi WiFi Calling, incoming call, outgoing call and even SMS are all treated as usage within Malaysia, thus everything will count towards your local minutes/SMS quota. So if you’re on unlimited call plan, you do not have to pay anything extra. All you have to do is to make sure your mobile carrier network is on Digi WiFi Calling when you are making or answering the call overseas. Occasionally the network will drop and you’ll be connected to Digi’s roaming partner most likely due to unstable WiFi connection. But not to worry as the line will be automatically cut off when that happens. So you don’t have to worry about roaming fee bill-shock.
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One thing weird though, when I was roaming in Japan early this year, I was using the roaming dongle from Roaming Man KLIA but VoWifi failed to connect when I reached Japan. Maybe Roaming Man disabled IPSec Passthrough like TS mentioned. There was no way to access the settings on the dongle because it was locked by the provider.

Off Topic, previously before this I was using Digi's 3 Day Roaming Pass, Rm25 for 2GB Data /30 mins Call or 4GB Data /60 mins call depending on country. With free calls, I didnt bother much about VoWifi. I find this to be the best value as I need to take in calls quiet frequently. My other backup data plan when roaming would be UMobile's Rm10/Day roaming pass.

Anyway, thanks for your explanation. Will try out VoWifi when I'm roaming next time when we could travel.
TOMEI-R
post Nov 26 2020, 12:24 AM

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Guys, issue solved. Apparently it was an issue with Digi's own servers.. They rectified it and VoWifi and VoLTE is working now.
Thanks to all who replied in this thread.

 

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