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 Club Marriott Member, Review needed

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TSd100200
post Nov 21 2020, 02:54 PM, updated 6y ago

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Did anyone buy Club Marriot before?

Want to hear the feedback.

Accommodation - 1 night free + 4 night buy 1 free 1 - Convinientness in booking the date? Room type?
Discount and voucher on F&B - is it applicable to all outlets in participating hotels? Is it worth the value?

Thanks.
angsiaokim13 P
post Dec 4 2020, 09:56 AM

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QUOTE(d100200 @ Nov 21 2020, 02:54 PM)
Did anyone buy Club Marriot before?

Want to hear the feedback.

Accommodation - 1 night free + 4 night buy 1 free 1 - Convinientness in booking the date? Room type?
Discount and voucher on F&B - is it applicable to all outlets in participating hotels? Is it worth the value?

Thanks.
*
Morning.
I signed up yesterday.
Got the promo from using OCBC card, 10% off from the usual RM788.

It's a new package, newly introduced June 2019 if not mistaken.
Am sure you've visited the Club Mariott website a few times now.
Since the validity of the membership is till end Jan 2022, it's a worth join if you're staying in KL.

You'll get to fully utilise the membership vouchers and discounts even during CMCO. Don't have to think about roadblocks if travelling interstates.

I haven't redeem my portion yet, hopefully soon when we're able to travel freely in Malaysia.

Let me know if you confirm joining.
Can intro the Sales Consultant who signed me up.

She's a helpful lady, will be nice to help them meet their Sales target.

evilspeculator
post Dec 9 2020, 09:46 AM

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Hi any terms and conditions on this club?
evilspeculator
post Dec 9 2020, 10:56 AM

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+60 147270367
Called this number multiple times no one answer.

And the sales lady called with own handphone number not even a landline number. Ask for vouchers terms and conditions, she is unable to send to me. So shady...
Fay B P
post Dec 17 2020, 12:49 PM

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I signed up for the membership. paid RM788 for it. I signed up throigh a lady who called me up and submitted the membership application form via email to Club Marriott. I've gotten my membership number via email after reminding the sales lady a few times.
Downloaded the app and tried to do booking however am not able to do so. Apparently bookings and redemptions of the room vouchers can only be done through the call centre.
I've been calling the two numbers provided in the last two days however no one picks up!
The numbers are:
014-7270397
03-26022715
I hope this is not a scam *crying
Fay B P
post Dec 17 2020, 12:53 PM

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QUOTE(angsiaokim13 @ Dec 4 2020, 09:56 AM)
Morning.
I signed up yesterday.
Got the promo from using OCBC card, 10% off from the usual RM788.

It's a new package, newly introduced June 2019 if not mistaken.
Am sure you've visited the Club Mariott website a few times now.
Since the validity of the membership is till end Jan 2022, it's a worth join if you're staying in KL.

You'll get to fully utilise the membership vouchers and discounts even during CMCO. Don't have to think about roadblocks if travelling interstates.

I haven't redeem my portion yet, hopefully soon when we're able to travel freely in Malaysia.

Let me know if you confirm joining.
Can intro the Sales Consultant who signed me up.

She's a helpful lady, will be nice to help them meet their Sales target.
*
Hi, did you manage to book or utilize any of your membership privileges yet?
Please share if you have thanks!

princess_autumn87
post Apr 5 2021, 02:01 PM

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I very regret to sign this package. Got it end of december. Was told only xmas eve, xmas, new year eve and ny unable to utilize.

So my first booking was 28th Dec to 29th was not able to fulfill by westin kl given the resin westin just reopened. Alright. So changed to 6th jan. The same morning before check in and call to reconfirm. I got the confirmation email to check in westin but was told same day unable to use my voucher as it was black out date. Can u accept so?

The representative of membership apologized then we given the chance to stay on this program. Really frustrated with all these mess and hassle.

The 2nd time to make booking was 6-7apr which after school holiday and weekend. But they said it is still block. What should i do? 788 rather to donate for better usage and booking tru agoda to save up all these #%^*]~

I wonder where to reach out for refund as not given exactly contact office whatsoever. Making my life difficult to deal with such headache
cklimm
post Apr 23 2021, 03:17 PM

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QUOTE(princess_autumn87 @ Apr 5 2021, 02:01 PM)
I very regret to sign this package. Got it end of december. Was told only xmas eve, xmas, new year eve and ny unable to utilize.

*
Hi how long have you been a club marriott member? Does the RM788 fee auto debit annually? If so, I may need to block my card in advance
Nicholasng925
post Jun 13 2021, 03:53 PM

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From: Seri Kembangan


Currently considering to sign up for the Club Marriott membership, at RM709 (10% off using Maybank credit card).
Anyone has any review on this? Thanks.

If you didn't know, W Hotel also has another set of membership benefits, fall under Club Marriott W Kuala Lumpur.
Currently this costs RM998 (usual price is RM1.2k). I'm not sure which is more worth it, whether the usual Club Marriott membership or Club Marriott W KL membership.

Any thouights?

QUOTE
DINING BENEFITS:

25% off Food items up to 12 persons at YEN, FLOCK, WET® Deck & WOOBAR 
10% off Beverage items up to 12 persons at YEN, FLOCK, WET® Deck & WOOBAR
Up to 20% off Food & Beverage bill for a maximum of 10 people W Kuala Lumpur members dine at any other participating core brand hotel in APAC
20% off Food & Beverage when W Kuala Lumpur members dine in participating core brand hotels in Malaysia
50% off Corkage Charge at YEN and FLOCK

ACCOMMODATION BENEFITS:

15% off Best Available Rate for all non-Suite rooms at W Kuala Lumpur
Up to 20% off Best Available Rate for all Suite rooms at W Kuala Lumpur
Up to 10% off Best Available Rate when W Kuala Lumpur members book at participating luxury hotels in APAC only
Up to 20% off Best Available Rate when W Kuala Lumpur members book at participating core brand hotel (weekends only)

OTHER BENEFITS:

20% off signature treatments at AWAY SPA
10% off Food & Beverage on social events and wedding (new bookings only) at YEN, FLOCK, WET® Deck & WOOBAR and Banquets at W Kuala Lumpur

MEMBERSHIP PACKAGE CERTIFICATE:
2 x 40% Off Food & Beverage Group Dining Voucher for 4 – 12 People Dining
• 1 x Complimentary 2lb (1kg) Celebration Cake When Dining at The Hotel
• 1 x Complimentary Access to WOOBAR Cocktail Master Class for 2 People
• 1 x Complimentary Afternoon Tea Set for 2 People
• 1 x Complimentary Access to HIITH20 Class on WETDECK for 2 People
• 2 x Accommodation Upgrade Certificate to Next Available Room Category
• 2 x Complimentary Access to WET® Deck WET Session Events for 2 People
• 1 x Complimentary 90-Minute RELAX Treatment at AWAY SPA
• 1 x Buy One Get One Free Spa Treatment/Massage
• 1 x Complimentary Set Lunch (3 Courses) for 2 People
• 1 x Complimentary Set Dinner (3 Courses) for 2 People
• 1 x Complimentary Bottle of Wine
• 1 x Experience Voucher (Member Chooses One of The 3 Options)
o Make Yourself at Home (Complimentary Night Stay With Breakfast for 2 People)
o Detox, Relax Spa Experience (30-Minute Atoxelence Facial Followed 120-Minute Relax
Aromatherapy Massage)
o Dining Experience at Flock (Complimentary Full Retox at Dusk for 2 People With A
Complimentary Bottle of Wine at Wet Deck)
This post has been edited by Nicholasng925: Jun 13 2021, 03:56 PM
ate
post Nov 24 2021, 11:29 AM

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The participating hotel are a turn off. Theres a lot of hotels under Marriott Bonvoy and these are the only participating hotels???

Participating hotels in Malaysia:

KUALA LUMPUR

Aloft Kuala Lumpur Sentral
Element Kuala Lumpur
Four Points by Sheraton Chinatown, Kuala Lumpur
Le Méridien Kuala Lumpur
Renaissance Kuala Lumpur (temporarily closed due to Covid-19)
Sheraton Imperial Kuala Lumpur (temporarily closed due to Covid-19)
The Westin Kuala Lumpur
PUTRAJAYA

Putrajaya Marriott Hotel
PENANG

Courtyard by Marriott Penang
LANGKAWI

Aloft Langkawi Pantai Tengah
The Westin Langkawi Resort & Spa
JOHOR BAHRU

The Westin Desaru Coast Resort
SARAWAK

Miri Marriott Resort & Spa
SABAH

Le Méridien Kota Kinabalu
vectorian
post Mar 25 2022, 12:39 PM

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Any additional feedback from those who joined since the last time this thread was active?
giftfre
post Apr 9 2022, 05:52 PM

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QUOTE(cklimm @ Apr 23 2021, 03:17 PM)
Hi how long have you been a club marriott member? Does the RM788 fee auto debit annually? If so, I may need to block my card in advance
*
Actually how long of this membership valid for? Do I have to renew annually? Any cost of renew?
cklimm
post Apr 9 2022, 08:32 PM

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QUOTE(giftfre @ Apr 9 2022, 05:52 PM)
Actually how long of this membership valid for? Do I have to renew annually? Any cost of renew?
*
it valids for 1 year, nearing expiry, an annoying auntie will call and pester you to renew
aseng0221
post May 10 2022, 08:34 PM

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By joining this member, am I able to use the gym room and swimming pool?
jessie86my
post May 28 2022, 04:47 PM

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From: Malaysia


I have joined and redeemed my vouchers at Westin Desaru Coast. I feel very worth to join. I saved a lot on my trip to Westin Desaru Coast for family of 5 adults 2 kids. Not only on accommodation but also dining. My sales rep is helpful and if you are interested to join can let me know. I can intro you a good sales rep. To book the hotel, you have to email to the service center, I usually get the response in a working day time (unless during long weekend/ public holidays).
aseng0221
post May 30 2022, 02:35 AM

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QUOTE(vectorian @ Mar 25 2022, 12:39 PM)
Any additional feedback from those who joined since the last time this thread was active?
*
Just joined early this month with 10%(using maybank cc).

So far i redeemed complimentary buffet for 2. I think for dining, it is easier to redeem because we can settle directly with the restaurant. But for the room bookings, i am not sure is it difficult to book or not. If want to book, have to email or ask the salesperson who asked you to join, to book for you.

For me, i think it is worthy lah. 50% dining and many dining vouchers, worth lo.
Boneny
post Jun 7 2022, 06:33 PM

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Hi all, the sales person want to deal only using WhatsApp, no details black and white about the blocked dates and stuff, and asked me to provide credit card number through the phone or WhatsApp, a bit fihsy, no?

The W Hotel package is now 1388 but some bank credit cards got discount.
vectorian
post Jun 13 2022, 06:09 PM

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QUOTE(Boneny @ Jun 7 2022, 06:33 PM)
Hi all, the sales person want to deal only using WhatsApp, no details black and white about the blocked dates and stuff, and asked me to provide credit card number through the phone or WhatsApp, a bit fihsy, no?

The W Hotel package is now 1388 but some bank credit cards got discount.
*
W Hotel Program is very worth it IF you utilize the Free Night and all the dining vouchers. Also it is a very nice hotel smack in the middle of town with gorgeous view of the Petronas Towers.

Our W Hotel membership is expired and was considering signing up for "Club Marriott Malaysia" instead but can't seem to get enough feedback about this program so far. I am concerned about the ease of booking or using the vouchers.
yy714
post Jul 21 2022, 10:15 AM

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Hi, may I know any contact for the club marriott? I signed up since April 2022, try to contacted them for room booking by email and phone call, all unreachable.

Thanks in advance.
anilin
post Aug 11 2022, 03:12 PM

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QUOTE(yy714 @ Jul 21 2022, 10:15 AM)
Hi, may I know any contact for the club marriott? I signed up since April 2022, try to contacted them for room booking by email and phone call, all unreachable.

Thanks in advance.
*
So hotel booking have to be done via them too?

Who is the agent who served you for the signing up process?

I'm still considering whether to join or not. Their promises are too good to be true.

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