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 Club Marriott Member, Review needed

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anilin
post Aug 11 2022, 03:22 PM

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QUOTE(Boneny @ Jun 7 2022, 06:33 PM)
Hi all, the sales person want to deal only using WhatsApp, no details black and white about the blocked dates and stuff, and asked me to provide credit card number through the phone or WhatsApp, a bit fihsy, no?

The W Hotel package is now 1388 but some bank credit cards got discount.
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This has been my biggest concern. I asked them whether there's any official website or at least an official forms for registration.
They couldn't provide any. Instead, the sales person sent me her business card only as prove of her identity. I'm reluctant to disclose my credit card details via Whatsapp or phone call.
anilin
post Sep 9 2022, 05:58 PM

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I would like to ask, which hotel has the best Buffet dinner?
Also, which hotel's club room is better?
SUSSunwhite
post Sep 15 2022, 05:56 PM

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I booked desaru westin ... top up 140
Puteih
post Dec 8 2022, 11:22 AM

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I'm browsing through the Club Marriott after reading some hotel review group in FB. Seems like the membership doesn't have any fixed length to subscribe? Meaning just year to year basis?

Currently I'm just a Bonvoy member, collecting points. But if I can maximize my cashback with Marriott hotels, why not.
~Sze~
post Feb 22 2023, 05:41 PM

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I should have read this thread earlier before sign up… too bad.

I signed up the clubmarriott membership just few days ago because I would travel to kl for few days stay and I saw the benefit come with complimentary stay and also buy 1 free 1.

So I proceed….
1. The price will be increase at end of March from rm798 to rm818. But now it’s only Feb, the sales lady charge me for rm818 but then give me the membership expire date till March 31st 2024. It’s 1 yr + 1 months, but I don’t need the 1 month extra, she didn’t give me the option, and I found out later from maybank promotion sad.gif I told the sales lady, she just keep quiet….

2. When paying the membership, it request me to send through WhatsApp my cc number, it is definitely insecure, what I do is, use a credit card that had request change of cc number, so that after the transaction, my cc number will be change.

3. Hotel booking… I chosen ElementKL since no surcharge when I want to use my eVoucher as per communicated. However, due to the customer service mistake, it drag 1 day for the room booking, and cause me got to pay extra because the voucher only entitle the lowest rank room type, and it’s fully booked at that time. I saw the mistake the customer service made in the email and I immediate call, no one answer. And I look for the sales lady to help to reach him, keep pushing, else it would drag even longer sad.gif
End up, no surcharge but got to pay extra because the basic room fully booked. And be aware that those complimentary voucher only for basic room type.

4. I feed back the extra charges due to the late booking from their customer service, the sales lady told me “ Upgrading of the room is ok, you get a better view too.” but the problem is not what I want, will you buy for sth u don’t want? Haihz…


All these happen within first few days after signed up. I am not too sure what frustrating issue will be coming for next booking.

For those still considering, you got to prepare you can deal with this hassle. No answer call from customer service, claim that they are busy; those customer service hp number got no register WhatsApp, you won’t be able to text them, only through email. What if they not reply your email? That’s it lo
qintian
post Oct 23 2023, 06:25 PM

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Hi Guys, I would like to ask regarding a world Club Marriott where joining the membership needs to pay an entrance fee of around 120k and maintain it yearly for 35 years.. the yearly maintenance will cost around 1500usd and u can utilise it at any marriott of the world.. have anyone experience to have this offer before ??
vectorian
post Nov 21 2023, 05:23 PM

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QUOTE(qintian @ Oct 23 2023, 06:25 PM)
Hi Guys, I would like to ask regarding a world Club Marriott where joining the membership needs to pay an entrance fee of around 120k and maintain it yearly for 35 years.. the yearly maintenance will cost around 1500usd and u can utilise it at any marriott of the world.. have anyone experience to have this offer before ??
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Never heard of such a program before. Do you have more details to share such as official site or email content?
joefacker
post Dec 2 2023, 11:33 PM

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Hey guys, wanna ask, if a friend wants to borrow my membership to get card dining discounts and not using any vouchers, is it okay? Does he have to prove he is the actual owner of the membership? Or just show the membership ID will do?
b787
post Nov 10 2024, 12:32 PM

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Hi, can I collect nights if i book under Club Marriott ?

 

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