I move to new home, I apply relocation of unifi from old home to new home.

Previous owner already pasang unifi there, have the existing fiber optic cable.

TM installer come, plug in noise reading machine, say existing cable reading is not good (noise level = Low), have to rewiring, wanna charge me RM60. i say ok fine, as long as it is working well.

After changing new cable, plug in noise reading machine again, say reading still not good (noise level = 34db), have to replace splitter (so-call the port) at fibre DP box.

After replacing the splitter, test the reading again, it is still not good (noise level = 26db). They said they replaced another splitter again and test, not good though.

Now they say have to do the wiring arrangement again because there is too much of bending wire.

What to do???

bending of fiber  cable cannot cause this   ....i think he gave you a fast one .

the  fiber cables must be bad quality .

is this  a  condo or landed house ?

i will try to ask them next time, they come again next time

hurm then i guess i need to open back the report? since the wiring that putus was just outside my house wall but still in my house compound (back alley)