QUOTE(Momo33 @ Nov 24 2020, 11:11 AM)
i wonder how the
ordinary folks who bought this crap AX56u and face disconnections will feel as i saw so many complaints on the Asus thread.
Most people
just buy a router , installed and never touch it again . my taman i see so many complains about their router performance.
they dont know a thing about the router , or login or how to optimize.
the point i get at is how can Asus do this . release a crap router at premium price.
For most people they just want stability and good wifi performance at day 1 .
for me i think asus is now overated .. i find it hard to recommend this to non experts when there are good cheaper performance router s around.
just my opinion.

Hi mate.
First of all, I am thanking you for expressing your point of view towards the brand and the router model. I stand with my point without being affiliated with the brand or being sponsored to defend them. My point is based on my own eyes looking at how they handle the problem and tries to solve the problem. I do agree, ASUS routers are quite pricey compared to other normal routers. Do note that, the premium price you pay, has its own advantage. Most of us including me, will use a router for about 3 to 4 years, depends on how well we take care of the router (more heat, less lifespan or less heat, more lifespan). If you see between three major brands, I mean networking gear brand, only ASUS provide good after sales support in terms of firmware support. I do agree they're quite slow when it comes to fixing bugs, but they took responsibility seriously. Quoting your sentence, "
just buy a router, installed and never touch it again",
so, if your entire home network is/were compromised by the cyber-criminals, who you should blame? Routers are like computers. They need to be constantly patched with newer firmware to secure the network. From my personal experience, I've used their famous AC68U and, until now, the model is still receiving its update (
3.0.0.4.386.40558 dated on 5th November 2020). Do note that the router was released back on somewhere on
October 2013, which means 7 years already.
"
ASUS is the only vendor not storing any hard-coded credential in its firmware images." - by Peter Weidenbach and Johannes vom Dorp of the Fraunhofer Institute. -
Source.
Closing my point here, among networking gear provider in Malaysia, only ASUS took their responsibility seriously. Other networking gear manufacturer may have cheaper router models in the market, but they tend to ignore the current model revision and release newer revision, which is pointless. Some may ignore the bugs presented by independent analyst and this has to be brought up to the public just to get the attention of the company itself. To simplify my sentence here, "
router is not just a hardware to connect you to the internet, it acts as your gateway between your clients and the internet, same as the gates that guarding your house from thieves.". You paint the gate so that it doesn't age and do not get rusty which will be easier for the criminals to sneak through your home while you're away, same principle applies to router, securing your router is same like painting your gate with newer technology to prevent the rust a.k.a vulnerabilities present in the current firmware.
P/S: I will take your sentence (problem faced by the common people), "
just buy a router, installed and never touch it again" and inform them behalf of the non-techy /non-experts people that, they should implement an auto-update feature in the future firmware release and should be made as a
mandatory feature implementation across all their networking gear product line-up.