Digi Fibre 50Mbps RM90/m. seems like on TM infra, read #1
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 Oct 17 2023, 01:34 PM
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#41
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Junior Member
313 posts Joined: Aug 2021 
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Just sharing... Checked the scam number with Digi, they reply say they did not appoint any call agent to sell thier product.. And still same dont give a f**k to offer any better promo to retain exisiting customer...
Time to jumpship to Unifi |
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Oct 19 2023, 03:14 PM
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#42
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Junior Member
313 posts Joined: Aug 2021
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QUOTE(uzaimy @ Oct 19 2023, 03:09 PM) I have ended my Digi Fibre contract few months ago too. I am also considering to jumpship but still surveying the best offer since my place does not have Time. Waiting for my this month Digi bill to see what it charging me (not expecting any offers anyway)Looking at the new CelcomDigi promotion, I will only get RM5 less for my bill since I only take Digi Fibre 50mbps RM90 without postpaid. So sad   Approached those online ISP agent, planning to swtich to Maxis Fibre since offering 6 months free bills + 2 months TnG credits, means total 8 months free bill. Since my Digi Fibre was quite stable for past 2 years, suppose Maxis Fibre will be okay since all use same backbone uzaimy liked this post
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Oct 23 2023, 09:32 AM
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#43
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Junior Member
313 posts Joined: Aug 2021
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QUOTE(Higuain @ Oct 22 2023, 11:29 PM) Which seller? I helped my parents switch from unifi to maxis, seller promised to give me tng credit. But once i finished switching the seller immediately MIA. Not responding to any WhatsApp or calls I am still browsing around, perhaps you should be kind to share which seller to avoid (the one u say MIA)As per understanding, yes, exisiting Digi Fibre subscriber gets nothing, beside the normal rate drop, i.e. 50mbps from RM90 to RM85. If contract ady ended, you will not be entitled for the extra RM10 off. Basically same with Maxis, they don't give a f**k to existing users, they just wan to capture new users. So, as those agenets proposed, just changes ISP every 2 years after contract end. Lai lai, share the blacklist seller for me to avoid |
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Oct 23 2023, 01:46 PM
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#44
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Junior Member
313 posts Joined: Aug 2021
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Thanks for sharing this 016-261 9196
THink he/she can't do anything, u did not defame him/her, u r just sharing ur experience. But anyway, they will probably just change thier 'shop name' and tel. no, and open new ads again |
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Oct 31 2023, 04:32 PM
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#45
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Junior Member
313 posts Joined: Aug 2021
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QUOTE(PalakOtakHang @ Oct 31 2023, 02:38 PM) Just transferred from digi fibre to Unifi by submitting request at Digi Store. Well, i also just did my transfer request at Digi Store yesterday.Digi is really suck because there was no counter offer or retention effort from the customer service representative serving me. I did not know they have new competitive pricing which is valid only for walk in at Digi Store. Not even one word from the stupid CSR serving me. I only found out because my tangan gatal go browse the file she put aside. And then, when I wanted to query, she told me the deal is done. All the plans are bundled with new wifi6 router, but the unifi home 100mbps im subscribing to only give wifi5 router. Well, it sucks for me but fuark digi CSR. I hope digi loses customers for not training their staffs. Their CSRs just dont give a f Waiting queue is 2 only but waited almost an hour coz only 2.5 counter working. The CS really dont give a f**k to retain, just ask for my transfer ID, wait 10 mins dunno what he do, then say done and ask me go home wait. Anyway, i also tangan gatal flip his file, can't see any competitive offer, same have to bundle Postpaid 60 and above only entitled for rebate, whilist new transfer in get 6 months free for 100Mbps onwards. Surprisingly, Maxis called me today (roughly 24 hours) and say transferred done, arranged for installation. Why did you opt for Unifi but not maxis? Since all riding on TM backbone also. Maxis giving 6 months free + 2 months cashback from agent. |
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