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 Digi Fibre 50Mbps RM90/m. seems like on TM infra, read #1

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westlife
post Jun 27 2022, 07:32 PM

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QUOTE(AdrianS_99 @ Jun 27 2022, 11:03 AM)
so far so good for me to be honest, can be more stable than UNIFI.
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ic. good to know that.

technically since the user base for maxis, digi or celcom will certainly be a lot lesser than unifi, it should make it more stable than unifi by rite.
westlife
post Jun 27 2022, 09:26 PM

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QUOTE(0601430 @ Jun 27 2022, 08:46 PM)
so unifi really do counter offer

last week i juz port out my unifi mobile (RM59) and unifi fibre (30mbps @ RM89) to Digi Postpaid (RM60) and Digi Fibre (300mbps @ RM115)...

during the transfer, got unifi dude call me to do some survey why port out... i juz said fibre price offer by unifi not so attractive, and unifi mobile line been sux especially 4G+ at my working place area... mayb thats why he no counter offer me ahaha
but i did not manage to pick up the call on time, damn... dun know if they will still call again... vmad.gif

QUOTE(YoungMan @ Jun 27 2022, 09:13 PM)
There are also people who port out without any offer, same like your case. When I port out in Nov last year also no offer. My 100mbps can hit 99++mbps when speed test, consider OK lah. Maybe if upgrade 300mbps can get a bit more like yours.
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damn... they called this morning but i did not manage to pick up the call... mad.gif

westlife
post Jun 28 2022, 01:28 PM

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QUOTE(YoungMan @ Jun 28 2022, 09:11 AM)
Haha go to proper Tmpoint to ask lah. Since you already apply port out, most likely they will counter offer you at the counter. Want cheap need to sacrifice a bit of time.
By right Tm technician should be there during the installation to check and make sure the line is in good condition. For my case they even replace the old Huawei BTU which I use since 2017.
Should be alright, unless you get a better deal from Unifi.
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ya lo... they never call back again today.. vmad.gif

think no choice this sun i need to go down to tm point to do this.

or maybe worse case scenario i may go with digi 50Mbps at rm90. to be frank, i do not really need 300Mbps, that's why i tot of changing to a lower plan to save monthly cost. just not sure if Digi can make it or not.. some more private ip...
westlife
post Jul 2 2022, 08:09 AM

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QUOTE(jasondotcom @ Jul 1 2022, 10:35 PM)
Unifi mobile coverage and Celcom is 100% the same.
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Unifi mobile has such good coverage nowadays?

I know celcom has the best coverage in bolehland for sure.
westlife
post Jul 2 2022, 08:57 PM

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QUOTE(aniq8676 @ Jul 2 2022, 01:47 PM)
Nope
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Yeah also think so. Unifi mobile has poor coverage.
westlife
post Jul 5 2022, 05:27 PM

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went to tm point today becos my transfer request id from digi expires today.

when i was at the counter, the staff asked me what offer i got from digi, i bluffed him that it is rm100 for 300Mbps (i pretended i am digi customer that get this offer).

then the staff told me he could only offer me rm129 for 300Mbps internet only (no unifi tv and fixed line) perpetual.

i went with the promo.

but subsequently i read from the unifi fibre broadband thread that some ppl were getting same promo but with additional 6 months free.

i went back to the counter to check with them why i did not get the 6 months free also. then they said only maxis/astro transfer request id will get additional 6 months free. the rest like digi will not get that.
then i ended up told them to cancel my switch to the rm129 300Mbps to remain at my current plan rm129 100Mbps plan with no contract renewal and i also would not want to go with digi tranfer (they cancelled my digi transfer request).

then subsequently i went to sign up maxis fibre broadband via their whatsapp, now waiting for maxis tranfer request id so i can use it to bargain at tm point again.
westlife
post Jul 16 2022, 05:40 AM

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QUOTE(chupapi_munyayo @ Jul 15 2022, 11:11 PM)
digi fibre give what modem and router?
my parents house finally get a fiber port but I choose Digi/Celcom (my house using it) instead of Unifi
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Do u have prob with celcom fibre broadband especially private ip?
westlife
post Jul 16 2022, 11:47 AM

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QUOTE(chupapi_munyayo @ Jul 16 2022, 11:09 AM)
Hi
My house using Celcom fiber for about 2 years
Down time only happened twice so far
Speed consistent getting 300mbps
I guess private IP related to CCTV right? My xiaomi 360cam so problem at all

Now looking forward to see how Digi fiber perform at my parents house
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Ic. Good to hear. Two times downtime? Did they involved tm stuff to come to fix things or is it more like scheduled downtime kind? If needed tm stuff to come and fix, what were the experiences?

Yeah I think nowadays those home security camera if cloud based one (can login to app to check camera that kind) should not have prob to work with private ip.
westlife
post Jul 16 2022, 11:52 AM

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QUOTE(munak991 @ Jun 26 2022, 02:47 PM)
They have to pass the router to u, then only the whole process is complete.
The installer postpone 3 times. Reason no stock.
I file a complain to customer service immediate knock my door on the same day.
Cause I don't need their router
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Bro, forgot to ask. Is ur fixed line no under unifi retained after upgrading to 300Mbps? And is the fixed line no still can make free unlimited outgoing calls?
westlife
post Jul 16 2022, 12:17 PM

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QUOTE(munak991 @ Jul 16 2022, 12:13 PM)
Not free unlimited
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STD20? tongue.gif

Voice STD 20 which gives you 600 minutes of voice calls. After 600 minutes, all calls to TM fixed lines are free, while subsequent calls to other mobile and fixed line networks would cost 10 sen/minute.

the installer is coming tomorrow to upgrade my unifi to 300Mbps. they did not do the upgrade of speed remotely. sad.gif
westlife
post Jul 16 2022, 12:40 PM

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QUOTE(munak991 @ Jul 16 2022, 12:27 PM)
Yep they can't,
Cause they must throw the router to u
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haha... icic...

did u receive ur first bill after the 300Mbps upgrade?

is the 6 months free for the 1st 6 months or it is alternative month free or?
westlife
post Jul 16 2022, 01:40 PM

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QUOTE(munak991 @ Jul 16 2022, 12:58 PM)
I didn't go for Digi/maxis
I stick to Unifi.
Unifi only contract 2 years ,after contract same price
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ic.. tongue.gif

so after switching to 300Mbps, any obvious improvement in experience? or actually not much difference. tongue.gif
westlife
post Jul 16 2022, 05:27 PM

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QUOTE(aniq8676 @ Jul 16 2022, 02:36 PM)
Speed upgrades are all done remotely.
The installer come to your house just to change the router.
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They did not do that before they come to deliver the router.
westlife
post Jul 17 2022, 10:27 AM

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QUOTE(aniq8676 @ Jul 16 2022, 02:31 PM)
Zyxel EX3300-T0 (WIFI6)
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QUOTE(aniq8676 @ Jul 16 2022, 02:36 PM)
Speed upgrades are all done remotely.
The installer come to your house just to change the router.
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indeed. same model i received as urs also. you only receive one unit of this also rite?

yeah. the installer said after he submitted the form, the speed will be upgraded within 24 hours. and it should have SMS sent to me?

QUOTE(munak991 @ Jul 16 2022, 12:58 PM)
I didn't go for Digi/maxis
I stick to Unifi.
Unifi only contract 2 years ,after contract same price
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bro, u get the same wifi router also? and u have 2 units of them??

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This post has been edited by westlife: Jul 17 2022, 10:30 AM
westlife
post Jul 17 2022, 10:31 AM

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QUOTE(chupapi_munyayo @ Jul 16 2022, 03:48 PM)
No I called Celcom CS, after few hrs later internet back online
But next day the Celcom guy called said they send someone otw come my house fix I said no need dy
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ic. then not too bad. not considered serious downtime.

one thing i like about unifi is i have not encountered downtime even for years. tongue.gif
previously when i am using streamyx, i still encounter downtime but tm is considering quite fast in fixing it.

unifi - so far i have not encounter any single downtime.
westlife
post Jul 19 2022, 11:22 AM

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QUOTE(ly27 @ Jul 19 2022, 10:58 AM)
rclxub.gif

This is not the Digi model.

This is the TM model.

TM is EX3220-T0.

Congrats anyway.
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ya. this is TM model. not the same as digi one...

this is a mesh wifi 6 router.
westlife
post Jul 20 2022, 06:17 AM

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QUOTE(chupapi_munyayo @ Jul 20 2022, 01:03 AM)
user posted image

Done installed Digi fiber at my parents house
Gave this router and Nokia Modem
This router no antenna one?
Smart tv connected to wifi but no internet
Tmr will go fix and update here
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do share your experience with speedtest (using fast.com).

built-in antenna i guess. but i think external antenna type will have better signal.


westlife
post Jul 27 2022, 03:16 PM

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QUOTE(sHawTY @ Jul 12 2022, 07:11 PM)
Apologies, I didn't make myself clear enough
I was actually talking about the UniFi TV app. Not the UniFi TV box
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if i am on unifi, but no more unifi tv pack.

can i still use the unifi box (old one) to watch free air channel by connecting to port 4?
my tv at living room spoiled, no more tv to test.
westlife
post Jul 27 2022, 03:17 PM

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QUOTE(rontol @ Jul 26 2022, 02:23 PM)
How long the process once you submit the interest?

Seems no CS called yet so far.... all busy due to merging with Celcom?
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celcome follows up after submission is slow.
westlife
post Jul 27 2022, 03:19 PM

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QUOTE(sHawTY @ Jul 27 2022, 01:26 PM)
Good luck
I submitted my registration 3 times through their webpage and all 3 times no record eventhough I gave them the WhatsApp conversation screenshot, they still say no record

Gave up after 3 times, now trying to register with other ISP
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same. i submitted multiple times only one time they call, but they call to my another celcom line not used by me.
their follow-up is terrible...

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