Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Affin Duo Credit Card, great rewards for eWallet
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 Apr 25 2025, 05:25 PM
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#81
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Senior Member
6,419 posts Joined: Jun 2005 
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QUOTE(annoymous1234 @ Apr 23 2025, 10:11 AM) New statement came in, also no cashback for nirvana. Affin responded and said the transactions submitted by the Acquiring Bank is not classified as online. e-commerce, or recurring transactions categories. Look like Nirvana there is having issue on autodebit and they manual recharge to our card? |
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Apr 25 2025, 05:48 PM
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#82
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(cybpsych @ Apr 25 2025, 05:44 PM) MOTO transactions hmmm.. but, the same payment have been using the same for past 2 years... so, dunno y suddenly become MOTO... n this happened for 2 months case for @annoymous1234if initial payment done from online, then can be setup as recurring payment (system) usually nirvana payment is done at their site office; they manual process the payment as MOTO and setup manual standing instruction. CS told me is due to the claim code from merchant... For previous statement (which eligible for cb), the pos entry code is 100 & mail indicator is 2. after that change to pos entry code is 100 & mail indicator is 3 (not eligible for cb).. The CS said need to refer to the merchant on the differences of the claim code. This post has been edited by mamamia: Apr 25 2025, 05:57 PM |
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Apr 25 2025, 06:02 PM
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#83
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(cybpsych @ Apr 25 2025, 05:58 PM) 2 possibilities... just trying to find out from Affin n was told is due to the claim code from merchant, the differences is the mail indicator but was told to ask merchant what is the differences and she cant tell me why.. haha...1. maybe system loophole. moto was excluded in t&c from 2021 Apr. prior to that, moto not excluded (not stated in t&c). loophole means system didnt count/identify moto txn, eventhough already covered by t&c. we've seem many banks/cards occasionally got this "delayed' enforcement until someone internally wakes up and plug the loophole. anyone else with recurring with other merchants also faced this? 2. maybe nirvana probably changed processing method few months ago. maybe previous recurring was running fine until something screwed up at their payment partner... or nirvana decided to change it ... who knows.... no point arguing the past. not enough sample size to hypothesize the events .... just move on.  anyway, i've change my autodebit to Alliance Bank since i've other insurance payment that can pay online to meet Affin Duo target... |
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Apr 28 2025, 11:29 AM
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#84
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(annoymous1234 @ Apr 25 2025, 11:07 PM) Not sure if it's related, I received an SMS that says thanks for using ur card at Nirvana, which is strange, cause all these while, auto debit doesn't send me SMS. it seem like some change of setting from Nirvana... hence, i've just change my autodebit to other bank..Thanks for the info by the way, so meaning it's Nirvana side, not an error by Affin, right? |
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May 19 2025, 10:14 AM
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#85
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(annoymous1234 @ Apr 25 2025, 11:07 PM) Not sure if it's related, I received an SMS that says thanks for using ur card at Nirvana, which is strange, cause all these while, auto debit doesn't send me SMS. my May statement receive cashback for the Nirvana installment... which will be the last transactions as i already move my auto debit to Alliance Bank card.. but, i notice that we can also pay the installment in advance via the My Nirvana app, that one should be treated as "Online" transaction for Affin..Thanks for the info by the way, so meaning it's Nirvana side, not an error by Affin, right? |
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May 19 2025, 04:00 PM
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#86
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(annoymous1234 @ May 19 2025, 12:33 PM) Hmm.. Will check my next statement, hopefully got as I don't have other cards for auto debit. If we pay in advance, they will still perform auto debit, right? as its automated by the system i'm not sure, let's see if they autodebit again.. coz if insurance, if i pay advance, then, they wont autodebit for that month... annoymous1234 liked this post
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Jul 17 2025, 11:03 AM
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#87
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(sjz @ Jul 17 2025, 09:19 AM) android or apple? using apple no issue for 16th statement date n view today. |
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Sep 17 2025, 05:12 PM
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#88
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(cybpsych @ Sep 17 2025, 05:00 PM) affin bank very sensitive to shopeepay topup now i think most bank having this, not only Affin, PBB also same, as in after 4th times top up, the bank will block, so, normally i will split into next day...paid 4x small-ish topupt to shopeepay (for 12x annual fee waiver condition) 4x txn success next final 1x txn failed affin called to verify the txn is legit or not. sent sms saying the card has been deactivated sent email and listed all 4+1 txn (shopeepay topup) for clarification. This post has been edited by mamamia: Sep 17 2025, 05:13 PM |
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Oct 10 2025, 05:17 PM
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#89
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6,419 posts Joined: Jun 2005
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QUOTE(~~5ive~~ @ Oct 9 2025, 11:10 AM) For insurance payment (not auto debit), does it consider under e-commerce to get the cashback for affin duo? yes, it is under online cashback for paying manually at respective insurance website, such as GE, Prudential. |
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